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Reserve or renew a library book

Photo of a man standing in front of library shelvesBorrowing books and using computers is free.

Reserving a book

To reserve a book online, go on to the library catalogue.

Log in, select "Catalogue" on the left-hand side of the page, search for the item you would like to reserve, tick the box to the left of the item, then click "reserve selections" at the bottom of the page.

This will bring up a window with your reservations. If you would like to change the pickup location, click on "change pickup location", use the dropdown menu to select another library and then submit.

You can always check your reservations by going to "My account".

You may also reserve a book by going into a library with your library card and speaking to a member of staff, or by calling your local library.

Requesting an online pin number

To receive your initial online pin number, you must bring your library card to your local library and request one from a member of staff. If you already have a pin, but have forgotten it, you can request a pin reminder by email.

Renewing a book

To renew a library book, you may:

If you do not know your PIN please take your library card and one piece of address ID such as a driving licence or recent utility bill or bank statement to your local library where they will issue you a new PIN. 

Frequently asked questions about using the the online library service.

Please note

  • Items that are more than 29 days overdue cannot be renewed online and must be brought into a library.
  • Items (including books) that have pending requests cannot be renewed.
  • Items that require a loan charge must be brought back to a Medway library and re-hired.
  • Fines cannot be paid online.

For more information contact Medway Libraries by telephone: 01634 337799 / TextRelay 18001 01634 333333 or by email: chatham.library@medway.gov.uk

Write to: Medway Libraries, Chatham Community Hub, Gun Wharf, Dock Road, Chatham, Kent ME4 4TX

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