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People with disabilities

Smiling man wearing a suit in a wheelchairMedway Libraries are proud to offer accessible services for everybody. Find out more about access to services at Chatham Library, Community Hub Chatham, Cuxton Library, Gillingham Library, Community Hub Gillingham, Grain Library, Hempstead Library, Neighbourhood Community Hub Hempstead, Hoo LibraryLordswood Library, Luton LibraryRainham Library, Rochester Library, Community Hub Rochester, Strood Library Community Hub Strood, Twydall Library, Community Hub Twydall, Walderslade Hook Meadow Library, Walderslade Village Library and Wigmore Library.

Are you unable to leave your home?

Or do you care for someone who is unable to leave their home? We provide a home library service to residents who are unable to visit a library in person, the mobile library calls to locations in Medway on a fortnightly rota. 

Apply to receive library books to your home if you are housebound

Are you a carer?

If you look after someone you may find it harder to access library services. Information about what the library can offer you is available on the page, Are you a carer?

Do you have problems with your sight?

Our visual impairment webpage has the details of all of the materials and activities that you can access from Medway libraries. We have specialist books and audio books for all ages and regular reading groups, and a free audio books postal service .

Are you hard of hearing?

Our Hard of Hearing webpage has more information about the groups and activities running at your local library, including our specialist readers groups.

Dyslexia friendly books

Medway libraries stock an exciting selection of dyslexia friendly books and audio books for children and teenagers. For more information please visit our Dyslexia friendly page 

Are you entitled to be exempt from charges?

If you have a visual impairment or other disability, you may be exempt from charges, such as those for returning items late. Ask in your local library for more information.

Special collectionsPhoto of a book's pages

If a particular title you want is not available at your local library it can be reserved by visiting a library or through the online catalogue. Medway Libraries are part of a consortium of libraries in the south-east, so if you cannot find what you want in Medway it can be reserved from one of the other library authorities.

Reminiscence collection. The library holds several collections of illustrated, easy to read, sturdy books called pictures to share. The books help individuals with dementia, their families and carers enjoy activities and time together. 

These items are also available to loan as a collection to hospitals, care homes and other community locations. For more information please visit the open access information page 

Books beyond words. This collection of books tells stories in pictures to help people with learning and communication difficulties explore and understand their own experiences, including love and relationships, health, death and crime. Books Beyond Words also provide a written storyline, guidelines and resources for supporters and professionals on the topic of each book.

Healthy living

Visit our healthy living page for information on how Medway Libraries can help you enjoy a healthier life.