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Learner services

Resources are available to those learners in need of additional services

Medway Adult Education service puts the learner at the heart of everything we do.  Learners are our first priority and we are here to help and support.

Financial help

The Discretionary Learner Support Fund (dLSF) offers assistance with childcare, travel costs, tuition and examination fees. It is a limited fund for those learners who are eligible.  Please contact us on 01634 338400 for further information and how to apply.

Discretionary Learner Support Fund

This fund is made available by the Skills Funding Agency and can support learners on accredited courses (those which have a course code ending with an F) with the cost of childcare, travel and books depending on your personal circumstances. Details of learners' personal financial situation will be required, but treated as strictly confidential. The fund is limited and it is recommended learners apply as soon as their course begins. If you would like to apply to the fund please phone 01634 338400 and ask for an application form.

The Bursary Fund

This fund is available to learners who have obtained a 24+ Learning Loan for their course of study. Its purpose is to support learners with accessing education and can be used to provide learning support and assist with costs associated with learning including: childcare, travel and resources costs. The fund is limited and it is recommended that learners apply as soon as their course begins. If you would like to apply to the fund please phone 01634 338400 and ask for an application form.

Please enquire by phoning 01634 338400 or email enquiries@medway.gov.uk

Learners with disabilities

The Learner Service Team helps learners with a disability, including specific learning needs. We are committed to supporting learners to access their learning and can provide support in a range of ways.

it is essential that if you are taking a course that involves a qualification or exam, that you inform us as early as possible of any support needs you may have. If you have a disability or any other support needs, please contact the Learner Service Coordinator, Candice Fanning on 01634 338475 who will try to help you access learning opportunities. Funding may be available for this service.

We are also able to signpost learners to other support services.

Support with literacy, numeracy and language

Literacy and numeracy support may be available if you are studying certain subjects. It may also be possible to provide language support if English is not your first language. Please enquire by phoning 01634 338400.

Learner welcome pack

The learner welcome pack is available from our Moodle website,  detailing all the other support available.