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Enrolment - how to join a course

You are advised to enrol on courses as early as possible to avoid disappointment. Some courses get fully booked very quickly (occasionally a course may be cancelled if there are insufficient enrolments before the start date). For one-day courses, you are advised to book at least four weeks in advance.

Ways to enrol on a course

Enrolling online

To enrol online:

  • find a course by entering a course code, searching with a keyword, or searching by date or time
  • select the course you want to enrol on
  • enter a unique code (if applying for a course that required an initial assessment)
  • enter some basic details
  • select your fee type such as ‘full fee’ or ‘over 60s'
  • enter your chosen payment method such as direct debit

Once you’ve applied, you will be sent an instant confirmation of your course enrolment. This will include your course information and a standing order form (if you chose to pay by standing order). Please note that standing orders are only available for courses lasting at least 12 weeks.

If you're recently enrolled on a course online, please tell us about your experience so we can continue to make improvements.

By phone

You can enrol by phone by calling 01634 338400. Please have your debit or credit card to hand when you phone.

In person

You can enrol on a course by visiting us at Rochester Community Hub and speaking to one of the team in person. 

By post

To enrol by post, please send your completed enrolment form and (if applicable) standing order mandate to the Rochester Community Hub (enrolment forms and standing order mandates are available from Rochester Hub).


If you are claiming a concession based on receipt of a benefit, then you will need to bring evidence of receipt of benefits. If you are unsure what to bring as evidence please phone 01634 338400 and our staff will be pleased to advise.

Payment can be made by cheque (payable to Medway Council), debit or credit card.

Other important enrolment information

Course changes

Medway Adult Education reserves the right to make changes to published details including dates, times, locations and prices.

Waiting lists

If your chosen course is full and there are no suitable alternatives, you can be put onto a waiting list. If places become available we will contact you.

Late enrolments

Courses will run when the minimum number of people have enrolled. In some cases where there are still places available, you may still be able to enrol once the course has already started. For most courses the fee charged to enter a course that has already commenced will be a pro-rata amount calculated on the length of time that a course has left to run.

For many courses it is possible to join at any time but examination courses cannot be joined after the end of the third week. If there is a course you are interested in, please enquire at the office, phone 01634 338400 or email enquiries@medway.gov.uk

Course information

Full course details are available online.

Please make sure that you check the detailed course information sheet prior to enrolling for a course.

Course details can be downloaded from http://medway.misportal.net/Coursefinder or by calling 01634 338400 or by visiting any one of our local centres.

If you have any further questions call 01634 338400 and ask to speak to the programme manager for the course you are interested in.

If you wish to enrol on one of our publically funded courses and have not been living continuously in the UK for at least the last three years, and are not an EU national who has been living continuously in the EU for at least the last three years, you may need this Learner Eligibility for Funding form (pdf 87.6KB).

Further advice

Please check you have all the information and advice you need before proceeding with an enrolment.

  • Read the course information sheet, using the course finder database to check the knowledge and skills needed before you start a course and to find out if the course provides what you are looking for.
  • If necessary, speak to the subject specialist or make an appointment at a pre-course meeting.
  • For clarification about costs, fee concessions, availability and access, speak to the office staff at one of the centres.

For most courses that lead to a qualification, it is essential to speak to the appropriate programme manager to ensure that you get a place. The course information sheet will give details.


Page updated 14 August 2017