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Privacy notice

How Medway Council uses your information

Medway Council is committed to compliance with the Data Protection Act 1998, as well as your rights to confidentiality and respect for privacy.

The council will ensure that it keeps your personal information accurate and secure. It will also only collect the minimum information necessary to fulfil a particular purpose and when it no longer has a need to keep information about you, it will be disposed of in a secure manner.

At the time of collecting your information, the council will tell you why the information is required, what it will be used for and with whom it will be shared.

The council is required to share your information on occasion with third parties, such as agencies that help reduce crime or investigate fraud. The council may also need to share data with other service providers who are contracted to carry out services on its behalf. These providers are obliged to keep your personal details secure and use them only to fulfil your service request.

For all uses of information relating to situations where money is owed to the council or the council is making a payment in response to a claim for grants, housing or council tax benefits, your personal information (other than just your name, address, dates of occupancy etc.) will be kept secure and used only for that range of purposes.

Public Health data

All local authorities have a duty to improve the health of the population they serve. To help with this, we use data and information from a range of sources including hospitals and records of births and deaths to understand more about the nature and causes of disease and ill-health in the area.

Find out more about how your data is used by the Public Health team.

Why does the council collect and retain personal data?

To provide you with efficient and effective services.

The Audit Commission

Medway Council is required by law to protect the public funds it manages.

For this reason, the authority may share information with other bodies responsible for auditing public funds in order to prevent and detect fraud. The Audit Commission is responsible for checking the accounts of Medway Council and carrying out data matching exercises.

Data matching involves comparing computer records (usually personal information) held by one body against other computer records held by another body to see how far they match. This helps the council to identify if any fraudulent claims are being made, for example if someone is wrongly claiming housing benefit.

No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

The use of data by the Audit Commission in a data matching exercise is carried out with statutory authority under its powers in Part 2A of the Audit Commission Act 1998. It does not require the consent of the individuals concerned under the Data Protection Act 1998.