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Parking enforcement

Medway Civil Enforcement Officers patrol all of the Medway area and cover on and off-street parking, including;

Parking fines (Penalty Charge Notices) are issued when a driver parks a vehicle in contravention of the regulations.

CCTV Penalty Charge Notices

Penalty Charge Notices may be issued by an on foot Civil Enforcement Officer or via a CCTV Approved Device vehicle. Medway currently utilises CCTV enforcement for parking contraventions to provide a safer environment and to ensure our roads become less congested. The vehicles have a CCTV camera attached for capturing evidence of vehicles parked in contravention of the Traffic Management Act 2004. In these instances, PCNs will not be attached to a vehicle or handed to the driver, but sent through the post to the registered keeper of the vehicle.  CCTV parking enforcement operates within the Medway area in its entirety and signs are displayed at various locations to advice motorists of this.

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Civil Enforcement Officers

Civil Enforcement Officers do not deal with:

  • parking appeals;
  • issuing permits;
  • abandoned or untaxed vehicles;
  • vehicles parked on the footway;
  • vehicles parked on grass verges;
  • vehicles causing an obstruction;
  • courtesy disabled bays, such as where no post or disabled plate is on display.

They are, however, able to deal with ticket machine breakdowns and calls from members of the public where a specific enforcement problem has arisen.

The contact phone numbers below are staffed from 7am until 10pm, Monday to Friday, and from 7am to 6pm on Saturday. All phones have a message-answering facility and any calls received outside these times will be answered as soon as possible.

The council's Parking Section also has staff to operate both multi-storey car parks in Chatham.

Due to the high demand on the service, it is not always possible to deal with individual requests on the day they arrive. Letters will be answered within 10 working days and phone messages will be replied to as soon as possible.

There is no rapid response facility for parking enforcement but the council will enforce parking restrictions when requested as soon as possible.

 

For more information contact Parking Services by telephone: 01634 331760 / 01634 331650 or by email: customer.first@medway.gov.uk

Write to: Parking Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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