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Cleaning

Medway Council’s aim is to provide an effective street cleaning service throughout Medway, in accordance with the standards laid down in the Environmental Protection Act 1990, which require the council to clean more frequently in areas which have heavy pedestrian and traffic use than in areas which are not under the same pressures.

In addition to public highways, the council is responsible for cleaning public alleyways, car parks and other land under its control.

As part of routine cleaning, a programme for the treatment and removal of weeds is included, with a treatment schedule between February and October which covers the main growing season.

Other work includes:

To request a street cleaning service or to complain about the standard of cleaning, please contact Customer First using the details below or complete the online form.

Alleys

If the alley is council-owned it will be cleaned on either a weekly or four-weekly schedule. If it is private it is usually the responsibility of the properties that back on to it and will not be cleaned by Medway Council. To request an alley cleaning service or to complain about the standard of cleaning, please contact Customer First using the details below or complete the online form.

 

For more information contact Customer First by telephone: 01634 333333 or by email: customer.first@medway.gov.uk

Write to: Customer First, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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