Changes that affect reductions

If your details change you must tell us within 21 days to make sure you’re paying the right amount. If you don’t and are no longer entitled to a discount or exemption you could be fined £70.

Please tell us if:

  • you change your name
  • you change address
  • your circumstances change and you’re now eligible for a reduction
  • your circumstances change and you’re no longer eligible for a reduction

Changes that might make you eligible for a reduction or exemption

You may be eligible for a reduction or exemption if:

If you’re no longer eligible for a reduction

Certain changes to your circumstances could affect your right to an exemption or discount. To ensure that you get what you’re entitled to please keep us up to date.

You may no longer by eligible for a reduction if:

  • someone comes to stay with you
  • your property is no longer empty
  • a previously unfurnished property is furnished
  • a previously uninhabitable property is now habitable

Update us if someone comes to stay with you or if a reduction or exemption you claim is no longer needed by emailing us on ctax@medway.gov.uk