Local Government Ombudsman

The Local Government Ombudsman is part of an independent national service which investigates complaints against councils. You can complain to the Ombudsman at any time but they will expect you to have tried to resolve matters through the council's internal procedures first.

The Local Government Ombudsman website gives information about making a complaint, and an online complaints form.

Local Government and Social Care Ombudsman public report

Notice effective from Friday, 17 January 2020 to Tuesday, 11 February 2020 

Public Notice

Medway Council Local Government Act 1974 Local Government & Social Care Ombudsman Public Report

Medway Council hereby gives notice that The Local Government and Social Care Ombudsman has issued a further report following his investigation of a complaint against Medway Council. The complaint was about Education & Children's Services matter. The Ombudsman found that there had been fault on the part of the Medway Council, and this had caused injustice to the complainant.

The Council must now consider the further report and inform the Ombudsman within three months (or such longer period as he may agree) what it proposes to do.

In accordance with s.30(5) of the Local Government Act 1974 a hard copy of the Report may be obtained free of charge upon request from the Council Office Reception at the address below for a period of three weeks commencing from the date of publication of this notice.

Notice dated: Tuesday 14 January 2020

Perry Holmes
Monitoring Officer
Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR

Download the Local Government and Social Care Ombudsman public report