Your symptom-free test appointment

Do not attend your test appointment if you develop coronavirus symptoms. Use the link in your confirmation email, or text, to cancel your appointment.

If you are self-isolating you can book a symptom-free test when you have finished your period of self-isolation.

Do not arrive more than 5 minutes before your appointment. 

When you arrive

When you arrive at the test centre you will need to register. Our staff will explain how to do this. 

What you need to bring

You must bring the following proof to your appointment: 

  • test booking confirmation (text or email)
  • eligible worker status (your photo identification or a letter from your employer)
  • your mobile phone, to help with registering on arrival  

Limited parking is available on some sites. Please remember to drive and park considerately as they may be residential areas. Do not block any driveways while you attend your test.

Please follow social distancing rules. You must wear a face covering at all times, except when you do your swab test. 

Once registered, a member of staff will talk through how to do the swab self-test. 

Coronavirus symptoms or self-isolating 

Do not book a test if you are self-isolating or have any of the following symptoms:

  • a high temperature
  • a new, continuous cough
  • loss or change of smell or taste. 

Most people with coronavirus have at least 1 of these symptoms.    

If you do have coronavirus symptoms book an NHS test.

If a member of your household has been told to self-isolate after being in close contact with someone who has tested positive, you do not need to self-isolate if you have not been contacted. This means if you are eligible, you can book a test.  

After your test 

You will receive your test result by text message or email within 1 hour of completing your test. You do not need to wait at the test centre for your result.

Our team will analyse the sample. They will upload the test results linked to the barcode to the NHS Test and Trace digital system. The Test and Trace systems will link the registration record with the test result. We are unable to link any results to individuals.

If you do not receive your test results within 24 hours, you will need to book another symptom-free test.

Negative result 

If you test negative, you can take your next test in 2 weeks. You must book your next test using the symptom-free booking form.  

Positive result 

If you test positive, you must self-isolate for 10 days. You must take a home test to confirm the result. Other people in your household should isolate for 10 days. You can book a follow-up test online or phone 119. 

You should inform your workplace of a positive test result.

Do not come back to the symptom-free testing site for another test.

You are encouraged to book a symptom-free test once every 2 weeks. Regular testing will help us control the spread of the virus and reduce the number of cases in Medway. To book your next test, please use the previous booking link that was sent to you.

How to cancel your appointment

If you need to cancel your appointment, please follow the booking confirmation text or email that has been sent to you. This contains details on how to cancel your booking.

Support payments 

If you test positive for coronavirus, support is available to help you during your self-isolation period.

More information

If you have any questions about booking your symptom-free test, email:

Thanks for your support. Play your part now and help us stop the spread of the virus in Medway.