Renewing a bus pass
You can renew a bus pass up to 8 weeks before expiry. You should allow 6 weeks for your application to be processed.
You can also renew your bus pass by downloading, completing and returning a paper form to us.
What you need to know
- It is your responsibility to renew a bus pass – make a note of the expiry date of your current bus pass so you know when to renew
- New passes will be not sent until a week before the old one expires
- We can use your existing picture held on the system, or you can submit a new photo if your appearance has changed or you wish to have a new picture on the card