Renewing a bus pass

You can renew a bus pass up to 8 weeks before expiry. You should allow 6 weeks for your application to be processed.

Renew an older person’s bus pass online

Renew a disabled bus pass online

You can also renew your bus pass by downloading, completing and returning a paper form to us.

Download disabled person's bus pass PDF form
Download disabled person's bus pass Word form

Download older person's bus pass PDF form
Download older person's bus pass Word form

What you need to know

  • It is your responsibility to renew a bus pass – make a note of the expiry date of your current bus pass so you know when to renew
  • New passes will be not sent until a week before the old one expires
  • We can use your existing picture held on the system, or you can submit a new photo if your appearance has changed or you wish to have a new picture on the card