Libraries and hubs coronavirus (COVID-19) guidance | Libraries and hubs coronavirus (COVID-19) guidance | Medway Council

Our libraries and community hubs are open with a reduced service.

Reduced services

Our libraries and community hubs are open for the following services:

  • browse and borrow our books
  • return books
  • use our click and collect service for caddy liners, dog waste bags, radar keys and electricity cards
  • use our click and collect book selection service
  • use our reservations services
  • collect recycling bags
  • use our public computers for a limited time. 

You can apply for daily visitor parking vouchers for collection or postage online or by phoning 01634 332 266.

The mobile library is closed.

Loans, renewals and membership

Until further notice:

  • all loans and renewals will be issued for 3 weeks
  • you can renew loans up to 4 times
  • any overdue charges and fines will be waived
  • the system for borrowing books from partner libraries has been suspended
  • library cards due to expire will automatically be renewed for another year

You can manage your libraries account online where you can also borrow eBookseAudiobooks or eMagazines.


Events and group activities held at our libraries and archives centre will remain cancelled until further notice.

Find a library

View opening hours for community hubs and libraries on find a library.


Medway Archives Centre will be open by appointment only. 

Social distancing and NHS Test and Trace

When visiting our venues please follow government social distancing guidelines. This includes wearing a face covering unless you are exempt. 

When you visit our council buildings, you will be asked to check in using the NHS Test and Trace app. If you do not have the app, our staff will ask for your name, email, phone number and postcode.

Find out more about NHS Test and Trace at council buildings.

More COVID-19 updates.