Mice
Find out how to:
How to spot mice
The most common mouse found in the UK is the house mouse, which is brown or grey in colour.
Mice normally stay hidden during the day and go searching for food at night. They have flexible bodies which allow them to squeeze through tiny gaps.
Signs of mice include:
- small, dark, rice shaped droppings
- small mounds of urine (up to 4cm high) where body grease, dirt and wee has built up
- a strong ammonia-like smell caused by their wee
- dirty marks and footprints on walls or objects
- scratching noises
- gnawing on furniture
- nests of shredded materials such as loft insulation and cardboard.
Where to check for mice
You should check for mice both inside and outside your property. They can usually be found in:
- lofts and attics
- kitchens and laundry rooms, normally behind appliances like cookers and washing machines
- basements and cellars
- sheds and garages
- compost bins.
Preventing mice
There are some things you can do to reduce your chances of getting mice:
- keep food in sealed containers
- seal any holes in the property such as gaps under external doors or around pipes
- cover air vents with wire mesh. This allows air to circulate but stops mice getting in
- avoid plants growing up the side of your property. Mice can use these to get onto roofs and as nesting sites
- keep grass cut short to reduce their shelter and seeds for food.
Treat mice yourself
If you’d like to try getting rid of mice yourself, you can:
- buy poison or traps from a hardware store or garden centre
- put down the poison or traps
- set up bait boxes.
You should always follow the instructions on the label and make sure they are in a safe place out of reach of children and pets.
We cannot be held responsible for any damage, loss or injury caused by following this advice.
Book a treatment
We’ve partnered with Medway Norse to offer a pest control service for your home or business.
We can visit you Monday to Friday from 8am to 4pm.
Call 01634 283 215 to discuss treatment options.
For more information, view our terms and conditions.
Cost and payment
A mice treatment costs £90 for 2 visits.
In some cases we may need to visit you more than 2 times to get rid of your mice problem. If so, you'll need to book and pay again.
Prepare for your treatment
Before we arrive at your home or business, you must make sure it is clean, tidy and safe so we can carry out the mice treatment.
If we’re unable to get to the infected area, we will not be able to go ahead with the treatment and you will not be refunded.
During and after your treatment
There are certain rules you must follow after your treatment to make sure it’s as effective as possible.
You must:
- keep children and pets away from the bait
- wipe down food preparation surfaces with anti-bacterial cleaner
- wash all pots, pans and crockery before use
- clean all floor areas to get rid of crumbs
- clean up any existing droppings or urine with disinfectant
- eat your meals in one easy to clean area
- remove bird feeders from your garden
- carry out any recommendations given to you when we visit.
You must not:
- touch or remove any bait
- leave bagged rubbish out until it is due for collection
- leave dirty dishes out overnight.
At the end of the treatment period, we'll remove any uneaten bait.
If you find a dead mouse you can double bag it in plastic bags and put it in your normal refuse.