Coronavirus (COVID-19) guidance
School holiday timetable
During school holidays, all school swimming and swimming lessons will
- 7.30am to 9.15am - member lane swim
- 9.30am to 10.15am - aqua fit
- 10:30am to 12pm - school swimming
- 12pm to 1.30pm - casual lane swim
- 1.30pm to 3.30pm - school swimming
- 4pm to 7.45pm - family and casual swim
- 8pm to 9pm - members lane swim
- 7.30am to 8.30am - member lane swim
- 8.45am to 11.45am - casual lane swim
- 11.45am to 12.45pm - member lane swim
- 1pm to 1.30pm - casual lane swim
- 4pm to 6pm - swimming lessons
- 6.30pm to 7.30pm - private club swim (Medway Tri)
- 8pm to 9pm - member lane swim
- 7.30am to 8.30am - member lane swim
- 8.45am to 10.40am - casual lane swim
- 10:45am to 11.30am - aqua fit
- 11.30am to 1.15pm - casual lane swim
- 1.15pm to 2.15pm - school swimming
- 2.15pm to 3.30pm - casual lane swim
- 4pm to 6pm - swimming lessons
- 6pm to 7.45pm - family and casual swim
- 8pm to 9pm - member lane swim
- 7.30am to 8.30am - member lane swim
- 8.45am to 12pm - casual lane swim
- 12pm to 1pm - member swim
- 1.15pm to 2.15pm - staff training
- 2.30pm to 3.30pm - casual swim
- 4pm to 6pm - swimming lessons
- 6pm to 7.45pm - family and casual swim
- 8pm to 9pm - private club hire (Synchro)
- 7.30am to 8.30am - members lane swim
- 8.45am to 12.45pm - casual lane swim
- 12.45pm to 1.45pm - member lane swim
- 2pm to 3.30pm - school swimming
- 4pm to 6pm - swimming lessons
- 6pm to 7.30pm - private club swim (Medway Tri)
- 7.30pm to 9pm - casual lane swim
- 8am to 9am - members lane swim
- 9.15am to 12.30pm - family and casual swim
- 1pm to 3pm - family splash or private party booking
- 8am to 10am - swimming lessons
- 10.15am to 11.15am - member lane swim
- 11.45am to 1pm - family and casual swim
- 1.30pm to 2.45pm - family splash or private booking
- 3pm to 6pm - private club swim (Medway Tri)
Swim session types
During member and casual swim sessions, our main pool is lane swimming only. Numbers will be limited to enable social distancing.
Swimmers aged 16 and over can pre-book a lane for a one hour slot.
Family swimming sessions are available at our pools. These sessions are for household bubbles of up to 6 people.
The sessions are available in:
- our teaching pools
- laned spaces within the main pools.
This is subject to availability.
Sessions held in our teaching pool are for up to 4 members of the same household (children must be under 5 years old).
Dedicated lanes for customers with a pay monthly or annual membership.
Suitable for anyone over 12 years old.
You can use your free swimming card for these sessions.
Suitable for all ages. Free swimming cards can be used for these sessions. Children must be accompanied by an adult in the water.
Inflatable fun session. You can not use free swimming cards for these sessions. Please contact the centre to make sure this session is running as a private party may be booked.
Booking family or pre-school swimming sessions
All family and pre-school swimming sessions must be pre-booked over the phone up to 7 days in advance.
Families can only book one session per week.
Sessions are subject to availability.
Normal swimming admission prices apply. Membership and Medway Free Swimming cards can be used.
Pool admission policy for children
Children under 4
Children under 4 years of age must be accompanied in the water by a responsible person over the age of 16 on a 1:1 ratio.
The ratio becomes 1:2 if any child under 4 is wearing a suitable buoyancy aid that is ‘kite marked’ or carries a BS EN number.
Buoyancy aids accepted under this policy are those that fully support the child's weight in the water and remain secure in and out of the water, for example, armbands, or a float jacket or suit. Buoyancy aids that are handheld, such as floats, are not considered appropriate.
Children aged 4 to 7
Children aged 4 to 7 years of age must be accompanied in the water by a responsible person over the age of 16, with no more than 2 children per responsible person.
Responsible person over the age of 16 may supervise up to 3 children aged between 4 to 7 years of age in the Teaching Pool or a designated ‘controlled area’, such as a boom pool or laned off section of shallow water.
Children aged 8 to 11
Children aged 8 to 11 years of age must be accompanied into the facility by a responsible person over the age of 16 years.
The responsible person is not required to enter the water but must remain within the facility and supervise the children.
Children aged 11 and over
No accompaniment is necessary.
More information
- You must book your session before you arrive.
- Member lane swim is for all monthly and annual paying members.
- Casual lane swim is open to members and non-members.
Cancellation policy
If you can no longer attend your session you can cancel an online booking online. We do not give refunds.
If you have not booked online and wish to cancel a session you need to give 24 hours notice so we have the opportunity to resell the space. We will not refund on the day cancellations unless we are
If you do not show for a booking we will operate a policy of 3 no shows within one month = one month online booking ban.
Swimming prices
Prices stated below include centre day admission fee. If you have an
- adult: £6.30
- under 16s: £4.30
- over 60s: £4.30
- disability swim: £2.90.
Free swimming cards
Under 16s and over 60s can swim for free with the Medway free swimming card. You must present your valid card at reception when arriving for any pre-booked swim.
Private lane and pool hire
Schools, parties and clubs can hire lanes or the pool be emailing hoo.leisure@medway.gov.uk
Terms and conditions
Times and sessions are correct at the time of publication.
All sessions are subject to availability and may change at short notice.
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