We're committed to providing an inclusive, safe and respectful environment for everyone at our events.
Our code of conduct applies to everyone including:
- children, parents and carers
- staff
- suppliers
- sponsors
- speakers
- media, contractors, and exhibitors.
We're committed to making events enjoyable for everyone. We will not tolerate harassment or discrimination in any form.
Code of conduct
- We expect everyone to act respectfully. All staff and other guests should be treated with respect
- Guests need to ensure they have registered with a member of the Child-friendly Medway team before entering the event
- All attendees have a responsibility to take reasonable care of their own safety, and that of others
- Parents, carers, and guardians are responsible for their child's behaviour
- Guests are responsible for their own belongings.
Unacceptable behaviour
- Offensive comments relating to age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation
- Unwanted physical contact, violence, sexual attention including innuendo, intimidation
- Swearing, aggressive, foul or inappropriate language. This includes improper gestures, physical violence and sexual harassment
- Any acts of behaviour deemed disruptive to the event. This includes heckling, interrupting speakers, protesting, mobile phones use or video recordings
- Intoxication and possession or consumption of illegal substances
- Entering restricted areas set by the Child-friendly Medway team
- Tampering or adjusting event equipment, fixture or furnishings
- Taking photos or videos of staff without permission
- Failure to respect the rules or regulations of the venue or health and safety requirements, such as smoking in non-designated areas.
If you break the code of conduct
Our response to unacceptable behaviour will vary according to circumstance but may include:
- addressing the incident with the individual(s) and or their company representative
- expulsion from the event
- informing venue security (where applicable)
- referring behaviour to police
- prevention of future attendance to Child-Friendly Medway’s events.
Our decision on whether behaviour breaches the code of conduct is at the discretion of the Child-friendly Medway team. The decision made on site or after the event are final.
Report unacceptable behaviour
If you experience or witness any harassment, discrimination, or behaviour that makes you feel uncomfortable, report this to a member of the Child-friendly Medway team.
To report an incident after the event, email childfriendly@medway.gov.uk.
All reports will be investigated and responded to by a trained member of the team. All reports will be treated professionally and sensitively.
Further support
If you've experienced unacceptable behaviour at our events, we'll provide support. This may include:
- providing a safe and confidential space
- arranging medical or mental health responses
- signposting of available services
- a follow up contact by a designated company representative.