Debt advice and support

Our debt, financial welfare and benefits hub

Our financial welfare hub has trained money guiders who can help if you're struggling.

You can get free help to:

  • improve your financial situation (including in the short term if you're in crisis)
  • claim all benefits you're entitled to
  • manage debt and debt repayments (including if they're taken from your benefits)
  • find out what to do if you cannot pay your rent or mortgage
  • maintain healthy finances through budgeting and prioritising spending.

View our financial welfare hub to find out more and contact the team.

Breathing Space

Breathing Space can pause action and protect you if you owe money and are struggling with debt. It will protect you from creditor action.

There are 2 types of Breathing Space:

  • standard Breathing Space, which you are entered into from a debt advisor and lasts up to 60 days
  • mental health crisis Breathing Space, which is approved by a mental health professional and lasts as long as you’re in crisis treatment, plus a further 30 days.

Find out more about Breathing Space.

The Money Advisor Network

The Money Advisor Network can connect you with a debt advice provider for free. All advice is impartial, and it will not affect your credit score.

Talk to a debt advisor through the Money Advisor Network.

Business Debt Line

If you’re self-employed, you can get free advice through the Business Debt Line.

Further advice

Find out more about benefits, grants and allowances.

View our policy for collecting debt.

View our policy for recovering debt from vulnerable people.

Face-to-face debt advice is also available through: