Some online forms will not be available due to planned maintenance.
Forms that will be unavailable include:
- Apply for assisted waste collections
- Apply to become a snow warden
- Apply to join the Medway Fair Trader scheme
- Apply to Medway mobility
- Graffiti or flyposter removal
- Make a food complaint or report food poisoning
- Order new waste bins or bags
- Report a missed waste collection or refuse out too early
- Report a problem or find out about a greenspace, park or outdoor play area
- Report a problem with a recycling point
- Report a problem with dogs
- Report a problem with noise
- Report allotment issues
- Report an environmental nuisance
- Report an issue with a car park
- Report an issue with a footway
- Report an issue with a highway
- Report an issue with a public right of way
- Report bonfire, burning, air pollution and nuisance odours
- Report damaged or faulty lamppost, insufficient lighting, or festive lighting issues
- Report damaged or request new signs, shelters and barriers
- Report flytipping
- Report issues to the Environmental Enforcement Team
- Report traffic light and pedestrian crossing issues, and request new traffic lights
- Report unauthorised work on a protected tree
- Report vandalism of a bus shelter
- Request a change to a bus stop or shelter
- Request alley gate maintenance or advice
- Request information about maps, roads or properties
- Request road safety improvements or information
- Request street cleaning
- Tree preservation orders, conservation areas or planning applications.
These forms should be available again on Thursday 13 November 2025.