Published: Tuesday, 16th June 2020

We have launched a new online booking system for parents to book an appointment to register the birth of their child. 

Ensuring customers and staff are kept safe

Cllr Rupert Turpin, Medway Council’s Portfolio Holder in charge of registration services, said: “Registering the birth of a child is usually an incredibly happy time and we are committed to providing new parents with the best experience possible during these unusual times.

“We have launched a new booking system on our website for parents to book an appointment to register the birth of their child.

“We want to reassure new parents that we have made the register office Covid-secure and we have implemented a number of additional measures to ensure both our customers and staff are kept safe including creating booths for appointments by installing dividing screens.

“Unfortunately, weddings and civil partnerships have been postponed, in line with government advice. We understand how disappointing this will be for couples, but we are looking forward to performing these ceremonies when it is safe to do so.

“Families who have suffered a bereavement have been able to register the death of a loved one over the phone during the coronavirus pandemic. Our thoughts and condolences are with them during this difficult time.”

Parents are encouraged to book an appointment to register the birth of their child, if they were born before the end of April. If your child was born from May onwards, we would encourage parents to regularly check our website to find out when you can make an appointment.

To register a death, families are asked to call 01634 338998 to make a phone appointment.

Find out the latest coronavirus service updates. 

 

 

 

 

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