Published: Tuesday, 7th July 2020

Medway Council has announced a new way for motorists to pay for parking.

Residents and visitors are now able to pay for parking in council-owned car parks at selected local shops, as well as by phone, on the RingGo app and with coins at parking machines.

RingGo Retail offers drivers the option of paying for their parking in a nearby shop rather than using the RingGo phone parking service.

Motorists can find a shop which offers the RingGo retail service by visiting the RingGo or PayPoint websites, they can also use RingGo’s text service to find their nearest store. Residents and visitors can text Shop, followed by the car park location code, to 81025 and the name and RingGo will respond with the addresses of the closest two participating shops. 

When motorists visit the shop they simply need to ask to pay for parking and provide the retailer with the following details:

  • Their vehicle registration
  • The four or five digit RingGo location code where their vehicle is parked
  • The time they wish to park for

The retailer will enter this information into their PayPoint terminal, determines the fee, and motorists are able to pay for parking with coins or by card. Medway Council advises residents to keep their receipt, as this provides proof of payment and details of the parking session they have paid for.

The introduction of the new payment method comes in the wake of the ongoing coronavirus pandemic to safeguard both motorists and staff by offering another alternative to using pay and display machines.

The health and wellbeing of all our residents is of the greatest importance to us

Cllr Phil Filmer, Medway Council’s Portfolio Holder for Frontline Services, said: “I am pleased that we have introduced another way for motorists to pay for their parking. The health and wellbeing of all our residents is of the greatest importance to us and we understand that some motorists may be wary of touching shared surfaces, such as pay and display machines during the ongoing pandemic. We also understand that some residents and visitors may not wish to pay for their parking over the phone, or on the RingGo app, and the new RingGo retail method enables them to pay with cash, or card, at a nearby shop.” 

Find out more about parking in Medway. 

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