Published: Tuesday, 29th September 2020

Following the successful reopening of Capstone and Hoath Way, residents can book a trip to Cuxton Household Waste and Recycling Centre (HWRC) from 6 October, with the site reopening on 8 October.

Book before you visit

A new booking system was put in place to allow customers visiting Medway’s HWRCs to social distance and as part of NHS Test and Trace. The online booking system will be rolled out to the site at Cuxton - with limited booking capacity initially to ensure traffic is not impacted on this busy road.

Customers will be allocated one hour time slots, from 8am to 3pm, and are encouraged to stagger their visits during this time frame to avoid queuing on the road, especially as Cuxton is close to major network routes. If customers arrive outside of their time slot, they will not gain access to Cuxton.

Motorists are encouraged to queue sensibly and avoid blocking the carriageway. If traffic build up becomes an issue, temporary closures will be put in place.  If this is the case, bookers will need to return home and rebook for another day. They will not be able to go to another HWRC site in Medway on that day. Residents can book two time slots per month.

For the safety of all customers and road users in Cuxton, the site will only remain open if it is safe to do so.

Customers are reminded that it is essential they bring their booking reference number with them and to wear gloves on site.

Essential maintenance work is due to take place on the booking system on Monday 5 October, which might result in customers being unable to book visits to all HWRC sites for a short while. However the system will be back up and running ready for bookings on Tuesday 6 October.

Keep Medway clean and tidy

Councillor Alan Jarrett, Council Leader commented:

“It is great that we will shortly have all three of our household waste and recycling centres fully operational again and thank local people for their patience. Our priority is the safety of both the visitors and staff to these sites and following the successful reopening of the other two sites, we are now confident that Cuxton can also open. We would ask people to be sensible and to queue carefully when approaching the site and avoid blocking the road and to ensure that they social distance when on site to help protect Medway.”

Residents are now able to book a maximum of two trips to the centres each calendar month.

Book a visit to Capstone or Hoath Way HWRC

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