South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is urging people to make use of the alternatives to calling 999 when they are not facing a life-threatening or serious emergency.
As the trust continues to prepare for the colder months, it is reminding the public to support it and the wider NHS by making use of a wide range of services including NHS 111 both by phone and online or by speaking to a GP or a pharmacist.
In November 2019, SECAmb handled more than 86,000 999 calls – an average of more than 2,800 calls each day. Demand for 999 is expected to be high again this winter.