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01634 333333 - Customer First,
for environmental services such as waste, highways,
traffic management, public transport, greenspaces, or environmental
health, lines open Monday to Friday from 8am to 8pm and Saturday
from 9am to 1pm.
01634 306000 - for all other
services, switchboard open Monday to Friday from
8.30am to 5pm.
For out of hours emergencies, please call 01634
TextRelay 18001 01634 333333
Fraud hotline 01634 332233
You can email us at: firstname.lastname@example.org.
For most enquiries that you want to make in
person, visit one of our Contact points or community
hubs, where trained staff will be pleased to advise on
If you have an appointment with a particular service, you can
visit the council at the main office, reception is open Monday to
Friday 8am to 8pm. For planning matters the
Planning reception is open 10am to 4pm.
Main council office address
Kent ME4 4TR
Please note that there is no visitor parking until after
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