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Chatham Waterfront Bus Station

With its modern, coherent design, Chatham Waterfront Bus Station presents a welcoming reception to the bustling heart of Medway.

Bus services run from the station seven days a week serving destinations across Medway and Kent.

There are four platforms labelled A, B, C and D, each with a number of individual stops on them. Every stop has an electronic display showing timetabled information and also real time information for through services.

For information on bus services visit the Travel Information Centre which is located on Platform A. It is open from 8am to 6pm, Monday to Friday, and 9am to 5pm on Saturdays. It is closed on Sundays and Bank Holidays.

Changes to bus ticket sales

We have been advised by Arriva that as of 26 May 2017 they will no longer be selling tickets for their services from the Chatham Waterfront Bus Station Information Centre.

Children can buy a daily ticket from the driver. In order to get the half price daily fare discount, children must show their Medway Youth Pass; this discount applies for tickets purchased before 9am. Children automatically qualify for the discounted rate in the afternoon.

Adult daily tickets and weekly or monthly season tickets can be purchased from the bus drivers.

In addition adult weekly/monthly season tickets can be purchased online or at shops which have Paypoint or Payzone machines.

If you have any further questions about purchasing tickets you are advised to contact Arriva on 0844 800 4411 or visit the Arriva website.

June 17- Free Buses to Battle of Medway - Medway in Flames event

On Saturday 17 June for the Battle of Medway - Medway in Flames event there are free buses available to the event at Chatham Maritime from Chatham Waterfront Bus Station from 1pm until midnight.

Free shuttle bus service from Chatham Waterfront Bus Station:

  • from 1pm from Chatham bus station. Pick up from Stand C16 in Waterfront Way (by Argos)
  • the last bus will leave the station at 9.30pm
  • the final bus back to Chatham Waterfront Bus Station will leave the event at midnight. Pick up point is by Dockside Outlet Centre Bus Stops in Dockhead Road.
  • buses will run frequently and the journey to and from the event will be around five minutes, dependent on traffic.

Normal Arriva Services to Chatham Maritime

  • On Saturday 17 June all normal Arriva bus services will be serving the Chatham Maritime area including 100, 116, 151 (evening), and 190/191.
  • These Arriva services are not free and are subject to their normal fares.
  • During the evening pick up and drop off by Arriva services will be at the Ship & Trades bus stops in Maritime Way.
  • For more details visit the Buses to Chatham Maritime page.

Forthcoming works at Chatham Bus Station

Improvement works to upgrade the current crossing points at Chatham Waterfront Bus Station will start on Monday, 26 June 2017 (off peak between 7pm - 5am) for five nights. For the protection of the public and the workforce there will be some road closures and a diversion route in place.

There will temporary closures of:

  • Waterfront Way at the junction with Globe Lane/Medway Street
  • Medway Street at the junction with Globe Lane/Waterfront Way

The roads will not be closed at the same time, and a signed diversion will be in place whenever there are road closures. Please note that buses may operate from different stands while works are going on.


Coaches visiting Chatham Town Centre and the theatres are required to pre-book their visit at least 48 hours in advance if they wish to enter Chatham Bus Station. Coaches are only permitted to drop-off and collect passengers at bus stop D19 on Waterfront Way. No parking is allowed. Coaches must park at the Acorn Wharf coach park in Rochester. For more details and to book, download Chatham Town Centre coach drop off/pick up arrangements (pdf 549KB).

Connected Kent and Medway Smartcard

The Connected Kent and Medway Smartcard is a new way to pay for travel on certain buses instead of cash. Find out more and apply for a card.

Discovery Ticket

Find out about the new Discovery Bus Ticket which will give you and your family unlimited travel across Medway, Kent and the South of England.