The premises licence holder must ensure free potable water is provided on request to customers.

Mandatory Condition 8

The responsible person must ensure that free potable water is provided on request to customers where it reasonably available.

Guidance relating to this condition

Drinking water or potable water is water safe enough to be consumed by humans or used with low risk of immediate or long term harm.  In most developed countries, the water supplied to households, commerce and industry meets drinking water standards, even though only a very small proportion is actually consumed or used in food preparation.

The responsible person must ensure that free potable water is provided on request to customers where it is reasonably available on the premises. What is meant by reasonably available is a question of fact; for example, it would not be reasonable to expect free tap water to be available in premises for which the water supply had temporarily been lost because of a broken mains water supply. However, it may be reasonable to expect bottled water to be provided in such circumstances.