Business rates are charged on most business properties, including shops, pubs, restaurants and offices.
Some properties do not have to pay business rates, such as certain farm buildings and places used for the welfare of disabled people.
Business Rates Online account
Register for or log into our Business Rates Online Account to see your balance and payments, sign up for e-billing and more.
How your rates are calculated
Find out how business rates are set and work out the amount you will need to pay.
Pay your business rates
Set up a Direct Debit or pay online using your business rates account number.
Business rate reductions
There are reductions and reliefs available to help you with the cost of your business rates.
If you move premises or change tenants
You must notify us if you're moving premises, or you have bought or sold a property in the Medway area. This is so we can update your business rates details.
Business rates refunds
If your business rates account is in credit, or you paid in error, you may be able to get a refund.
If you do not pay
We will take action if you fail to pay your business rates on time or in full.