[Report a concern about an adult](https://www.medway.gov.uk/info/200169/adult(social(care/429/adult(abuse(and(safeguarding/2)

[How to get adult social care](https://www.medway.gov.uk/info/200169/adult(social(care/433/how(to(get(adult(social(care/1)

[Care options for older people](https://www.medway.gov.uk/info/200169/adult(social(care/431/care(options(for(older(people/4)

Email: ss.accessandinfo@medway.gov.uk (social services enquiries only)

Phone: 01634 334 466

Text Relay: 18001 01634 334 466

Telephone lines open Monday to Friday, 8.30am to 6pm

[Enrol on a course online](https://www.medway.gov.uk/info/200162/adult _ education/309/enrolling _ on _ an _ adult _ education _ course/2)

Email: enquiries@medway.gov.uk (adult education enquiries only)

Phone: 01634 338 400

Telephone lines open Monday to Friday, 9am to 6pm

Write to or visit: Rochester Community Hub, Eastgate, Rochester, ME1 1EW

[Search the collection](https://www.medway.gov.uk/info/200182/arts ( and ( heritage/317/medway ( archives ( centre/2)

[Browse historical places in Medway](https://www.medway.gov.uk/info/200182/arts(culture(and(heritage/316/historic(places(in(medway)

[Visit Rochester Art Gallery](https://www.medway.gov.uk/info/200182/arts(and(heritage/303/arts(in(medway/2)

Visit: 32 Bryant Road, Strood, ME2 3EP

Opening hours: Monday, Tuesday, Thursday, Friday: 9am to 5pm

Saturday: 9am to 4pm

Wednesday and Sunday: Closed

Phone: 01634 332 714

You need to book an appointment with the Medway Register Office.

[Register a birth](https://www.medway.gov.uk/info/200155/births/14/register ( a ( birth/1)

[Register a death](https://www.medway.gov.uk/info/200157/deaths/40/register ( a ( death/1)

[Give notice](https://www.medway.gov.uk/info/200157/deaths/40/register ( a ( death/1)

Address: Medway Register Office, Northgate, Rochester, ME1 1LS Phone: 01634 338 998

Blue Badge

[Apply or renew a Blue Badge](https://www.medway.gov.uk/info/200159/parking/150/blue ( badge/2)

[What happens after you apply](https://www.medway.gov.uk/info/200159/parking/150/blue(badge/3)

[Report misuse](https://www.medway.gov.uk/info/200159/parking/150/blue(badge/6)

Email: blue.badges@medway.gov.uk

Phone: 01634 333 333 (telephone lines open Monday to Friday, 9am to 5pm)

Write to: The Blue Badge Team, Level 2, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Disabled parking bay applications

[Request a disabled parking bay online](https://www.medway.gov.uk/info/200159/parking/497/request a disabled parking bay)

You can also apply for a disabled parking bay by calling 01634 333 333.

Children and family hubs in Medway

[Concerned about a child](https://www.medway.gov.uk/info/200170/children(and(families/600/worried(about(a(child/1)

[Get help paying for childcare](https://www.medway.gov.uk/info/200170/children(and(families/323/choosing(childcare/3)

Email: familyinfo@medway.gov.uk

Phone: 01634 332 195

Telephone lines open Monday to Friday 8.30am to 5pm

Minicom: 01634 333 111

Write to: Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

Concerned about a child

[Choosing childcare](https://www.medway.gov.uk/info/200170/children(and(families/323/choosing(childcare/1)

Early help in Medway

Email: ss.accessandinfo@medway.gov.uk

Phone: 01634 334 466 (social services enquiries only)

Text Relay: 18001 01634 334466

Telephone lines open Monday to Friday, 8.30am to 6pm

[Pay your council tax](https://www.medway.gov.uk/info/200131/council _ tax/13/pay ( your ( council _ tax/1)

[Update your address](https://www.medway.gov.uk/info/200131/council tax and benefits/97/change your council tax details)

[Claim housing benefit or council tax reductions](https://www.medway.gov.uk/info/200131/council(tax(and(benefits/410/claim(housing(benectax@medway.gov.ukfit(or(council(tax(reduction)

Email: ctax@medway.gov.uk

Phone: 01634 332 222

Find your councillor

[Attend a council meeting](https://www.medway.gov.uk/info/200138/your(council/337/attend(a(council(meeting/1)

[Have your say](https://www.medway.gov.uk/info/200138/your(council/261/have(your(say/1)

Email: democratic.services@medway.gov.uk

Report a problem online

[Stray dogs](https://www.medway.gov.uk/info/200140/environment/381/stray(dogs)

[Report a problem with dogs](https://www.medway.gov.uk/info/200140/environment/380/report(a(problem(with(dogs/1)

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 5pm

Write to: Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

[Pay your council rent](https://www.medway.gov.uk/info/200134/housing/95/pay(your(council(rent/1)

[Apply for social housing](https://www.medway.gov.uk/info/200154/housing ( options/109/apply ( for ( social ( housing/1)

[Private Rented Scheme (PRS)](https://www.medway.gov.uk/info/200134/housing/99/private(rented(scheme(prs)

Email: housing@medway.gov.uk

For housing and homelessness advice and information you can contact Kingsley House

[Find a library](https://www.medway.gov.uk/directory/6/find ( a ( library)

[Library fees and charges](https://www.medway.gov.uk/info/200181/libraries/56/library(fees(and(charges/2)

Phone: 01634 337 799

Telephone lines open Monday to Friday from 9am to 6pm.

[Sports Centres](https://www.medway.gov.uk/info/200180/sport ( centres)

[Apply for a membership](https://www.medway.gov.uk/info/200180/sport ( centres/777/apply ( for ( a ( membership)

Phone: 01634 337 107

Email: licensing@gravesham.gov.uk

[Pay a parking fine](https://www.medway.gov.uk/info/200159/parking/153/pay ( a ( parking ( fine/1)

[Report illegal parking](https://www.medway.gov.uk/info/200136/parking(roads(travel/583/report(illegal(parking/2)

[Apply for a dropped kerb](https://www.medway.gov.uk/info/200136/parking(roads(travel/476/apply(for(a(dropped(kerb)

Email: parkingenquiries@medway.gov.uk

permits@medway.gov.uk

Phone: 01634 332 266

Phone lines are open from 9am to 5pm Monday to Thursday and 9am to 4.45pm on Friday.

Write to: Parking Services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

[Search for a planning application](https://www.medway.gov.uk/info/200147/applying ( for _ planning ( permission/122/search ( for ( planning ( applications/1)

For planning application queries, current and historic: Email: planning.representations@medway.gov.uk

Phone: 01634 331 700

For Local Plan and planning policy enquiries: Email: planning.policy@medway.gov.uk

Phone: 01634 331 629

For local land charge enquiries:

[Find out about local land charges](https://www.medway.gov.uk/info/200150/planning ( guidance/136/land ( and ( premises/1)

Email: landcharges@medway.gov.uk

Phone: 01634 332 733

Telephone lines open Monday to Friday from 9am to 4.45pm

Only journalists should contact the press office.

Email: pressoffice@medway.gov.uk

Phone: 01634 332 736

For out of office hours, urgent media enquiries only: 07740 590 009

[Report a road problem online](https://www.medway.gov.uk/info/200160/roads ( and ( pavements)

[Bus timetables](https://www.medway.gov.uk/info/200161/travel/516/bus(timetables/1)

[Request road or pavement cleaning](https://www.medway.gov.uk/info/200136/parking(roads(travel/496/request(road(or(pavement(cleaning)

Phone: 01634 333 333

Telephone lines open Monday to Friday from 9am to 5pm.

[Apply for a school place online](https://www.medway.gov.uk/info/200137/schools ( and ( learning)

[Apply to move school](https://www.medway.gov.uk/info/200137/schools(and(learning/362/apply(to(move(school)

Email: admissions@medway.gov.uk

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 5pm.

Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

[Apply for free school meals](https://www.medway.gov.uk/info/200164/school ( information/354/free ( school ( meals)

Email: ofsm@medway.gov.uk

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 5pm.

Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

[Apply for free school transport](https://www.medway.gov.uk/info/200166/getting ( to ( school/350/apply ( for ( free ( school ( transport/1)

[Special Educational Needs travel](https://www.medway.gov.uk/info/200170/children(and(families/475/special(education(needs(travel/1)

[Medway Youth Pass](https://www.medway.gov.uk/info/200161/travel/351/medway(youth(pass)

Email: schooltransport@medway.gov.uk

Phone: 01634 333 333

Telephone lines open Monday to Friday, 9am to 5pm.

Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR

[Report a missed bin collection](https://www.medway.gov.uk/info/200132/waste ( and ( recycling/72/report ( a ( missed ( bin ( collection)

[What goes in my rubbish bins or bag](https://www.medway.gov.uk/info/200132/waste(and(recycling/77/what(goes(in(my(rubbish(bins(or(bags/1)

Book a visit to a household waste and recycling centre

Book a bulky or large item collection

Phone: 01634 333 333

Telephone lines open Monday to Friday from 9am to 5pm.

Write to: Waste services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR