This is the content on the back of your Council Tax summons letter from Medway Council:
How to pay your Council Tax
Over 75,000 Medway residents pay their Council Tax by Direct Debit. This is the easiest and safest way to pay, just complete the online form at www.medway.gov.uk/PayCouncilTax and choose from three payment dates.
Online or by phone
You can pay online using a credit or debit card at www.medway.gov.uk/PayCouncilTax or by calling our 24-hour payment line 01643 334477 (you cannot use the payment line if your payment reference number includes an X).
For bank transfers our bank account number is 00000000 and sort code 57-17-50. Use your Council Tax account number (also known as your payment reference number) shown on the front of this summons as a reference.
Frequently asked questions
Why have I been sent a summons?
You have not paid the amounts shown on your bill, and we have sent you at least one reminder to ask you to bring your account up to date and to pay on time. As a result of not paying on time, a final notice was issued, and your right to pay by instalments was cancelled. This summons has been issued as you did not fully pay the sum shown on the final notice.
Can I attend?
Only attend if you have a valid dispute against the liability order. For example, you have paid in full, you should not be liable, the council has not issued you with the correct documentation.
Do I need to attend court to arrange payment?
No, a payment plan is enclosed with this summons. It explains what to do if you cannot make the payments suggested.
Do I have to attend to tell the court why I have paid late or not been able to pay?
No, they do not need to know at this stage and will be asked to grant a liability order and further liability order costs of £25.00.
What is a liability order?
It is a court order that provides further powers to recover Council Tax, such as:
- Enforcement Agents
- An Attachment to Earnings Order
- An Attachment to Benefits.
- Bankruptcy, Charging Order or Liquidation Proceedings.
Are the costs payable
The summons costs have become due on the issue of the summons and are payable together with the unpaid Council Tax before the court date. Further costs will become payable when the liability order is granted.
Disputing the liability order
Before you attend you can dispute the Council’s application for a liability order by completing an online form: www.medway.gov.uk/DisputeCouncilTaxLiabilityOrder.
Help and support
www.medway.gov.uk/HouseholdHelp
Money management and debt advice
All enquiries should be sent to ctax@medway.gov.uk using your Council Tax account number in the email subject header.
Telephone: 01634 332222