Provided by:
Deafblind UK

Deafblind UK provides a free one-to-one caseworker service to members, carers and those who support deafblind people.

The team provides specialist information and advice, and at times critical support, in areas such as accessing and understanding healthcare and treatment, and gaining financial and legal advice.

We also offer support in times of emotional crisis for members and their families via the Information and Advice Line.

All casework is strictly confidential within the team, which allows us to offer advice, guidance and outcomes by drawing on team members' individual expertise and experience.

Complex cases are dealt with by the Senior Caseworker, who oversees and supports the casework team.

The casework team also works closely with the Information and Advice team to ensure that information provided is accurate and up-to-date.

Specialist support, advice and information is also offered to other professionals supporting or advocating on behalf of deafblind clients.

If there is a need for additional or alternative professional support, the caseworkers will assist people to find and access the necessary services.

Members will always remain in control of their case.

Deafblind people accessing the caseworker service are automatically enrolled as Deafblind UK members and receive the associated benefits.

01733 358 100