National Rheumatoid Arthritis Society: Speak to someone else with RA

Sometimes it can be helpful to talk to someone else who truly understands what it is like to live with rheumatoid arthritis.

NRAS has trained Telephone Support Volunteers all of whom have been diagnosed with RA.

We can arrange for them to phone you at a mutually convenient time about whatever aspect of your RA concerns you most.

Requesting a call

To request a call from an NRAS telephone volunteer call our helpline on 0800 298 7650 (between 9.30am to 4.30pm Monday to Friday) or email volunteers@nras.org.uk.

You will then be called by a member of the NRAS team to discuss your request so that we are able to make the best match for you.

We may need some further details, and may be able to offer you some initial information or support in the meantime whilst you are waiting for your volunteer call.

We will then get in contact with an NRAS volunteer to discuss your request and find out if they are happy to make a call.

We will try and arrange a mutually convenient time for them to call you, and let them know your first name and telephone number.

We will then get back in touch with you to let you know the volunteer's name and an idea of when to expect their call.

How long it will take

It can take up to a week to match and arrange a Volunteer call, but someone from the helpline team will keep you updated.

Please note, our volunteers can only talk about their personal experiences so if you have any specific medical queries it would be best to discuss these with your rheumatology team.

A landline phone number is preferable to a mobile if possible.

Nras Ground Floor
4 The Switchback
Gardner Road
Maidenhead
Berkshire
SL6 7RJ