Provided by:
SANE
Description

Textcare is a way of providing emotional support and connection for anyone affected by mental illness, including families, friends and carers.

Having a mental health condition, or caring for someone who does, may leave you feeling distressed, lonely or isolated.

Contact from SANE via text can provide an important source of support.

Textcare provides help at times that are relevant for you such as a regular time when you may feel lonely or isolated, for example at weekends or when other services or support are not available.

The service provides one text per week for five weeks.

To continue after this simply re-submit the form on the SANE website

A specific time when you would like some extra support, for example before attending an appointment.

Due to the demand of the service, it can take 72 hours to set up your Textcare package.

For example, if you would like a message on a Saturday morning we would need this request by the Wednesday morning of that week to ensure you receive your message on time.

If your request is received less than 72 hours in advance, your package may be set up for the following week.

Textcare is a one-way service, so you will not be able to respond directly to the text messages received.

Textcare is NOT a crisis service. Textcare is a confidential service.

We will only break this confidentiality if we are concerned about a serious risk of harm. 

We may on certain occasions call you to clarify what support might be helpful for us to include in our Textcare service to you.

Website
Email
Phone
0300 304 7000
Address

Sane St Mark's Studios
14 Chillingworth Road
Islington
London
N7 8QJ