To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability.

To find out what evidence we'll accept, click the eligibility category you're applying under:

You'll need to provide the serial number and expiry date of your current disabled person’s Blue Badge.

You need to provide a copy of your original letter of entitlement to this benefit.

The letter needs to be dated within the last 12 months.

The letter must show your current name and address.

We may also check with the Department for Work and Pensions that you receive this benefit.

You will need to provide a copy of a letter of entitlement to this benefit issued within the last 12 months or your most recent annual uprating letter.

If you need a copy of this letter please contact the Department for Working Pensions on 08457 123 456.

We may also check with the Department for Work and Pensions that you receive this benefit.

You need to provide a copy of a letter of entitlement to the War Pensioner's Mobility Supplement.

This should have been sent to you by the Service Personnel and Veterans Agency (SPVA).

If you have lost this letter, then phone the agency for free on 08001 692 277.

You'll need to provide a copy of one of the following to prove you are blind or partially sighted:

  • A letter from Medway Council with your registration number

  • Certificate of Visual Impairment (CVI) completed by an ophthalmologist

  • Form BD8 (issued from 1990 but replaced more recently by the CVI)

You'll need to provide a copy of one of the following to prove you are profoundly or severely deaf in both ears:

  • Your social service registration letter and orange registration card

  • Audiological report from an aural specialist indicating hearing loss has reached 70-95 dBHL (severely deaf) or 95+ dBHL (profoundly deaf) in both ears

You'll need to provide a copy of one of the following to prove you are unable to communicate orally in any language:

  • A letter from a specialist doctor, independent health professional or registered medical practitioner confirming that you are unable to make clear, basic oral requests - for example to ask for a particular destination or fare

  • Evidence that you're in receipt of eight points or more under the ‘Communicating Verbally’ activity of Personal Independent Payment (PIP), dated within the last 12 months

This category does not cover people who are able to communicate orally but whose speech may be slow or difficult to understand, for example because of a severe stammer.

You'll need to provide proof that you have a disability or injury which has a substantial and long-term effect on your ability to walk.

This proof can be either a copy of a letter, report or prescription from your health professional that confirms your diagnosis.

You'll also be asked a number of questions about your walking ability.

You must prove you do not have arms or have long term loss of the use of both arms.

We'll accept an electronic or scanned copy of a letter from a specialist doctor, independent health professional or registered medical practitioner.

This document must confirm you're unable to use your arms to carry out day-to-day tasks such as paying coins into a fare machine.

A person with a learning disability has a reduced ability to understand new or complex information, a difficulty in learning new skills, and may be unable to cope independently.

To qualify under this category this disability must have started before adulthood and have a lasting effect on development. The person should be able to qualify for specialist services and he or she may have had special educational provision.

You will be eligible if you have a learning disability which includes significant impairment of intelligence and social functioning. This includes:

  • Down Syndrome
  • Some autistic spectrum disorders and other learning disabilities which mean that you have a difficulty in understanding new and complex information, and have difficulty in learning news skills, and may not be able to cope independently.

Someone who cannot cope independently may be able to live on their own but may need help with some aspects of daily living, for example managing household bills.

You will not be eligible if:

  • You have dyslexia, dyspraxia or attention deficit disorder (ADD/ADHD). These would not qualify as ‘significant impairment of intelligence and social functioning’.

  • Your intelligence is not impaired, even if your disability affects your social functioning.

  • You're applying because of mental health problems.

  • Your condition started after you became an adult (for example brain injury)

You may still qualify if your condition is so severe that you would be refused a driving licence - see ‘Would be refused a driving licence on medical grounds’, below, for more details.

You must prove you have a significant learning disability.

For an adult

We'll accept a copy of one of the following:

  • A letter from a specialist doctor, independent health professional, or registered medical practitioner confirming that you have a significant learning disability. The letter must confirm that you have reduced ability to understand new or complex information, a difficulty in learning new skills, and that you have significant impairment of intelligence and significant impairment of your social functioning

  • A letter from the manager of the residential home or sheltered accommodation where you live. This letter must confirm that you have reduced ability to understand new or complex information, a difficulty in learning new skills, and that you are unable to cope independently

  • If you receive any Medway Council services for support, for example Social Services, a letter with the name and contact details of the Medway Council professional involved in your care

For a child:

  • A Statement of Special Educational Needs

  • A letter from a head teacher at your school that confirms that you're in special educational provision

  • A letter from a learning disability co-ordinator at a mainstream school or college. This letter must state that you have reduced ability to understand new or complex information, a difficulty in learning new skills, and that you have significant impairment of intelligence and significant impairment of your social functioning

Evidence not accepted

We cannot accept evidence that says:

  • learning difficulties

  • learning disability

  • Asperger Syndrome

  • Autistic Spectrum Disorder

None of the above provides evidence that your intelligence is significantly impaired.

You must prove that you would be refused a driving licence on medical grounds.

You'll need to provide a copy of one of the following:

  • A letter from the DVLA indicating refusal or withdrawal of your licence for a minimum of 12 months

  • A letter from a medical professional confirming you have one of the disabilities or conditions covered by Section 92 of the Road Traffic Act 1988. These disabilities and conditions mean if you drive a vehicle you're likely to be a source of danger to the public

  • Documents which demonstrate you have one of the disabilities or conditions which would be covered by Section 92 of the Road Traffic Act 1988. These may include medical reports dated within the last 12 months or documents which describe the condition being treated

Any letter provided as evidence should make it clear why you would be refused a drivers licence and whether this is permanent or temporary. If temporary, it should state the expected duration.