Apply for a premium exception
Use our online form to apply for an exception to a Council Tax premium if:
- we have notified you that a premium will be included within your Council Tax bill
- the property circumstances mean you may be eligible for an exception
- you're the property owner, managing agent or named executor.
Before you start
Check if your property is eligible for:
To complete our online form, you'll need to enter:
- your Council Tax payment reference number (also known as account number)
- property address
- information relating to your circumstances
- your email address and phone number.
What happens next
We aim to process your application within 20 working days.
We’ll let you know if we:
- can give you an exception
- cannot give you an exception and why
- have further questions or need more information.
Email ctax@medway.gov.uk if you need to provide more information or supporting documentation. Make sure you include your Council Tax payment reference number.