To have your say on our adult social care service, you can complete our online form.
Have your say on adult social care.
We want to hear your views on accessing information about adult social care services. This includes printed materials, online resources, and experiences of speaking directly with us.
Share your views on accessing adult social care information.
Adult Social Care Support and Wellbeing Fair
Our fair is open to anyone who gets support from Adult Social Care, including friends and family.
You can speak directly with local support services and community groups related to Adult Social Care in Medway.
- Date: Wednesday 18 November 2026.
- Location: Old Wilko’s Unit near Sainsbury’s, Pentagon Shopping Centre, Chatham, ME4 4HY.
- Time: 10am to 1pm.
- Cost: Free.
This event takes place during National Safeguarding Week 2026 and support Carers Rights Day.
Join our Making it Real board
The Making it Real board gives people with lived experience of adult social care the chance to shape our services.
By joining, you'll be able to:
- co-produce services with us
- ensure your voice and experiences influence how we support residents accessing adult social care.
We're keen to hear from you if you have lived experience, caring responsibilities, or knowledge relating to:
- veterans
- sensory impairments (such as hearing, visual, or dual impairments)
- young and working-age adults
- representatives from diverse communities.
You'll be working alongside carers, families, professionals, and our services to make meaningful improvements.
For more information or to register your interest in joining the Making it Real board, email changetogether@medway.gov.uk.
Join our community involvement groups
We run monthly adult social care community involvement groups.
At these groups, you'll be able to:
- meet others
- share your experiences of adult social care
- have your voice heard.
We want to build trust by listening to your feedback. Over time, we'll share with you the difference this has made to our services.
By working together, we can turn ideas into real changes that improve care and make a positive difference to people’s lives.
Who can join
Come along if you’re aged 18 and over and:
- rely on care and support from Medway Council
- are a paid or unpaid carer
- have a family member who receives support from Medway Council’s Adult Social Care team.
Group details
Chatham
- Where: Salvation Army, Church Street, Chatham, ME4 4BT.
- When: every third Friday of the month.
- Time: 10am to 11.30am.
Cliffe Woods
Groups in Cliffe Woods take place in August, November, February and May.
- Where: Cliffe Woods Community Centre, Parkside, ME3 8HX.
- When: the last Tuesday of the month when groups take place.
- Time: 10am to 11.30am.
Gillingham
- Where: Medway Park Sports Centre, Mill Road, Gillingham, ME7 1HF.
- When: every last Friday of the month.
- Time: 10am to 11.30am.
Hoo
Groups in Hoo take place in June, September, December and March.
- Where: Hoo St Werburgh Church, Church Street, ME3 9AL.
- When: the last Tuesday of the month when groups take place.
- Time: 10am to 11.30am.
Isle of Grain
Groups in the Isle of Grain take place in July, October, January and April.
- Where: Grain Library, Chapel Road, ME3 0BZ.
- When: the last Tuesday of the month when groups take place.
- Time: 10am to 11.30am.
Rochester
- Where: The Corn Exchange, Rochester, ME1 1LS.
- When: every second Thursday of the month.
- Time: 10am to 11.30am.
Rainham
- Where: St Margarets Millenium Centre, Rainham, ME8 9BH.
- When: every second Monday of the month
- Time: 10am to 11.30am.
Strood
- Where: Medway Archives Centre, Bryant Road, Strood, ME2 3EP.
- When: the first Wednesday of the month.
- Time: 10am to 11.30am.
How to join
To join, email changetogether@medway.gov.uk with your:
- name
- email address
- preferred group (Chatham or Gillingham).
Change Together Medway
Change Together Medway is about hearing the voices of people that use our care and support services, including their families or carers to help us change, shape and improve the services we provide.
We want to ensure:
- we hear directly from people with lived experience to learn from you to help us improve our services
- you're involved and can make informed decisions around your care or the care of your loved ones
- we strengthen relationships, work together and provide opportunities for people to express their views and influence decisions, where possible.
Join our mailing list
We're developing a mailing list so that in the future, we can contact you about feedback opportunities or help we may need. This will allow us to learn from your expertise.
If you would like to be part of our mailing list, email changetogether@medway.gov.uk.
