The journey to a smart Medway will transform the council's processes to make it quicker and easier for customers to access our services online.

This will allow the public to complete processes at a time it suits them, meets their expectations and delivers a value for money.

How we're achieving our vision

Transformation is one of our key priorities.

Changes to the way services are delivered online help us to meet the needs of our customers, achieve our strategic priorities and make the best use of our resources.

We'll keep you updated on projects and the impact on colleagues and customers.