info The local COVID alert level for Medway is medium risk

Following the latest government guidance, there are now three COVID alert levels introduced across England to help in keeping the virus under control. The levels are medium, high and very high.

The local COVID alert level for Medway is medium risk.

This means that there is no change to the current restrictions that we’re following.

We must all play our part by continuing to follow these guidelines:

  • follow the 'rule of 6' when seeing friends and family indoors or outside - it is illegal to see larger groups
  • social distance from anyone not in your household
  • wear face coverings in shops, shopping centres, public transport and when you visit council buildings
  • wash your hands regularly - a thorough wash = 20 seconds
  • if you have a coronavirus symptom (a new cough, high temperature or a loss of taste and smell), stay at home and book a test online or by calling 119

Coronavirus has not gone away. By working together we can prevent more cases and keep Medway safe.

Find out more about what the medium alert level means.

During the current situation, our priority is to continue providing essential council services, while protecting the health and wellbeing of our residents.

Check the service updates page for details of sites and buildings that remain open as well as the latest closures as they're decided.

The current situation means we may have difficulties in handling your calls. If you do not need to speak to someone urgently, you can apply, book, report or pay for lots of council services online.