Twydall Community Hub

Twydall Community Hub is open, with a reduced service.

You can:

• borrow books 
• return books
• use our click and collect, and reservations services
• collect recycling bags
• buy caddy liners
• access council services

You can book a computer slot by phoning 01634 337 799. Speak to staff if you need extra time to complete a Universal Credit claim.

The family and adults activity sessions will remain cancelled until further notice.

You can order and pay for daily parking visitor vouchers online.

When visiting our buildings, please follow social distancing guidance. Face coverings must be worn when visiting our buildings.

When entering our buildings you will be required to provide staff with your name and telephone number for the NHS Test and Trace service.

Online reservations

You can reserve specific items for collection at a community hub or library of your choice.

Click and collect

Our new click and collect service allows you to request a specific genre, style or type of book which library staff will select for you, for example westerns or books about photography. You can choose which community hub or library to collect the books from.

Online services

You can use our 24-hour online services to:

• borrow an eBook, eAudiobook, eMagazine, eNewspaper or eComic
• view online resources – including the Encyclopaedia Britannica Online and the Dictionary of National Biography
• search for books
• renew a book by logging onto your account with your library card and PIN
• join a library

View the coronavirus pages to keep up to date with all service updates, closures and cancellations.

Find out more about Medway libraries

Twydall Community Hub will open at 1.30pm on Friday 18th September

Regular opening hours require correction as well to:

• Monday: 10am to 12.30pm and 1.30pm to 4pm
• Tuesday: 10am to 12.30pm and 1.30pm to 4pm
• Wednesday: 10am to 1pm
• Thursday: 10am to 12.30pm and 1.30pm to 4pm
• Friday: 10am to 12.30pm and 1.30pm to 4pm
• Saturday: 10am to 12.30pm and  1.30pm to 4pm

Bank holidays

All Medway libraries are closed on bank holidays. 

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