Twydall Community Hub

Reduced services

Our libraries and community hubs are open for the following services:

• browse and borrow our books
• return books
• use our click and collect service for caddy liners, dog waste bags, radar keys and electricity cards
• use our click and collect book selection service
• use our reservations services
• collect recycling bags
• use our public computers for a limited time. 

You can apply for daily visitor parking vouchers for collection or postage online or by phoning 01634 332 266.

The mobile library is closed.

Read libraries and hubs COVID-19 guidance

Loans, renewals and membership

Until further notice:

• all loans and renewals will be issued for 3 weeks
• you can renew loans up to 4 times
• any overdue charges and fines will be waived
• the system for borrowing books from partner libraries has been suspended
• library cards due to expire will automatically be renewed for another year

Events

Events and group activities held at our libraries and archives centre will remain cancelled until further notice.

Online services

You can use our 24-hour online services to:

• borrow an eBook, eAudiobook, eMagazine, eNewspaper or eComic
• view online resources – including the Encyclopaedia Britannica Online and the Dictionary of National Biography
• search for books
• renew a book by logging onto your account with your library card and PIN
• join a library

Social distancing

When visiting our venues please follow government social distancing guidelines. This includes wearing a face covering unless you are exempt. 

View the coronavirus pages to keep up to date with all service updates, closures and cancellations.

Find out more about Medway libraries

In our community you can get access to a range of facilities and services.

In addition to library services, community hubs are available for a variety of enquiries about council and partner services, including making payments, purchasing parking vouchers, and access to information and support.  

• Monday - 9am to 12.30pm and 1.30pm to 4.15pm
• Tuesday - 9am to 12.30pm and 1.30pm to 4.15pm
• Wednesday - 9.45am to 1pm
• Thursday - 9am to 12.30pm and 1.30pm to 4.15pm
• Friday - 9am to 12.30pm and 1.30pm to 4.15pm
• Saturday - 10am to 12.30pm and  1.30pm to 4pm

Bank holidays

All Medway libraries are closed on bank holidays. 

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