Twydall Community Hub

Reduced services

Twydall Community Hub is currently operating a reduced service.

You can:

• return books
• use our click and collect, and reservations services
• collect reusable recycling bags

You will not be able to browse our book shelves until further notice.

You can apply for daily visitor parking vouchers for collection or postage online or by phone: 01634 332 266.

The mobile library remains closed.

Loans, renewals and membership

Until further notice:

• all loans and renewals will be issued for 3 weeks
• you can renew loans up to 4 times
• any overdue charges and fines will be waived
• the system for borrowing books from partner libraries has been suspended
• library cards due to expire will automatically be renewed for another year

Events

Events and group activities held at our libraries and archives centre will remain cancelled until further notice.

Online services

You can use our 24-hour online services to:

• borrow an eBook, eAudiobook, eMagazine, eNewspaper or eComic
• view online resources – including the Encyclopaedia Britannica Online and the Dictionary of National Biography
• search for books
• renew a book by logging onto your account with your library card and PIN
• join a library

Social distancing

When visiting our venues please follow government social distancing guidelines. This includes wearing a face covering unless you are exempt. 

View the coronavirus pages to keep up to date with all service updates, closures and cancellations.

Find out more about Medway libraries

In our community you can get access to a range of facilities and services.

In addition to library services, community hubs are available for a variety of enquiries about council and partner services, including making payments, purchasing parking vouchers, and access to information and support.  

• Monday - 10am to 12.30pm and 1.30pm to 4pm
• Tuesday - 10am to 12.30pm and 1.30pm to 4pm
• Wednesday - 10am to 1pm
• Thursday - 10am to 12.30pm and 1.30pm to 4pm
• Friday - 10am to 12.30pm and 1.30pm to 4pm
• Saturday - 10am to 12.30pm and  1.30pm to 4pm

Bank holidays

All Medway libraries are closed on bank holidays. 

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