A Tenancy Audit is a survey in which a Neighbourhood Officer visits your home to fill out a brief questionnaire. It’s a great opportunity to become familiar with your Neighbourhood Officer and a chance to highlight any concerns you may have.
How it benefits you
We can:
- identify anyone who may need to be re-housed to a property more suitable to the size of the family
- sign-post you to other services that are available
- find opportunity to identify any problems with the property
- uncover any tenancy fraud in the neighbourhood.
Information we collect
The survey aims to collect:
- ID verification
- demographic information
- household composition
- contact details
- income of household
- the condition of the property
- fire safety risks.
Verifying identity
It’s important to confirm your identity during the visit to prevent against any fraud. This will allow us to verify whether the person who has the tenancy agreement is the same person living in the residence.
Acceptable forms of identification are:
- driving licence
- passport
- bank statement
- birth certificate
- utility bill.
The officer will also ask to see the property. This is to ensure that it’s being maintained in line with your tenancy agreement and to confirm that the property is not entirely let or sublet.