Before you call, make sure the information you are looking for isn't already available on our website.
You can:
- find the service you want from the home page
- make a payment from the list on the payments page
- search for the service you want using the search at the top of the page
If you can't find what you're looking for on the website, directly contacting the right service is the next quickest way to get an answer to your question.
Report a concern about an adult
Email: ss.accessandinfo@medway.gov.uk (social services enquiries only)
Phone: 01634 334 466
Text Relay: 18001 01634 334 466
Telephone lines open Monday to Friday, 8.30am to 6pm
Email: enquiries@medway.gov.uk (adult education enquiries only)
Phone: 01634 338 400
Telephone lines open Monday to Friday, 9am to 6pm
Write to or visit: Rochester Community Hub, Eastgate, Rochester, ME1 1EW
Visit: 32 Bryant Road, Strood, ME2 3EP
Opening hours: Monday, Tuesday, Thursday, Friday: 9am to 5pm
Saturday: 9am to 4pm
Wednesday and Sunday: Closed
Phone: 01634 332 714
You need to book an appointment with the Medway Register Office.
Address: Medway Register Office, Northgate, Rochester, ME1 1LS
Phone: 01634 338 998
Blue Badge
Email: blue.badges@medway.gov.uk
Phone: 01634 333 333 (telephone lines open Monday to Friday, 9am to 6pm)
Write to: The Blue Badge Team, Level 2, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
Disabled parking bay applications
Request a disabled parking bay online
You can also apply for a disabled parking bay by calling 01634 333 333.
Email: familyinfo@medway.gov.uk
Phone: 01634 332 195
Telephone lines open Monday to Friday 8.30am to 5pm
Minicom: 01634 333 111
Write to: Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
Email: ss.accessandinfo@medway.gov.uk
Phone: 01634 334 466 (social services enquiries only)
Text Relay: 18001 01634 334466
Telephone lines open Monday to Friday, 8.30am to 6pm
Phone: 01634 333 333
Telephone lines open Monday to Friday, 9am to 6pm
Write to: Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
Email: housing@medway.gov.uk
For housing and homelessness advice and information you can contact Kingsley House
Phone: 01634 337 107
Email: licensing@medway.gov.uk
Email: parkingenquiries@medway.gov.uk
Phone: 01634 332 266
Phone lines are open from 9am to 5pm Monday to Thursday and 9am to 4.45pm on Friday.
Write to: Parking Services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
Search for a planning application
For planning application queries, current and historic:
Email: planning.representations@medway.gov.uk
Phone: 01634 331 700
For Local Plan and planning policy enquiries:
Email: planning.policy@medway.gov.uk
Phone: 01634 331 629
For local land charge enquiries:
Find out about local land charges
Email: landcharges@medway.gov.uk
Phone: 01634 332 733
Telephone lines open Monday to Friday from 9am to 4.45pm
Only journalists should contact the press office.
Email: pressoffice@medway.gov.uk
Phone: 01634 332 736
For out of office hours, urgent media enquiries only: 07740 590 009
Phone: 01634 333 333
Telephone lines open Monday to Friday from 9am to 6pm
Apply for a school place online
Email: admissions@medway.gov.uk
Phone: 01634 333 333
Telephone lines open Monday to Friday, 9am to 6pm
Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
Email: freeschoolmeals@medway.gov.uk
Phone: 01634 333 333
Telephone lines open Monday to Friday, 9am to 6pm
Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
Apply for free school transport
Email: schooltransport@medway.gov.uk
Phone: 01634 333 333
Telephone lines open Monday to Friday, 9am to 6pm
Write to: School services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
Report a missed bin collection
Phone: 01634 333 333
Telephone lines open Monday to Friday from 9am to 6pm
Write to: Waste services, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR
General enquiries
Phone: 01634 333 333
Monday to Friday from 9am to 6pm
Write to: Gun Wharf, Dock Road, Chatham, ME4 4TR