MY School Bus services

Coronavirus (COVID-19) updates

Term 6 updates

All children who have their name on the passenger list will remain on the list until the school is reopened. We will not be offering out any places and no child will lose their place on the bus.

At this stage we do not know when or how schools plan to reopen, or which year groups will be first back.

Parents who have already paid for term 6 can:

  • defer the term payment to use when pupils go back to school
  • get a refund for term 6, which will be tranferred to the credit or debit card that made the original payment

If you receive information from your child’s school that they are reopening, and that you'll need your child to use the MY Bus they are currently on, let us know. We can then plan the necessary service provision. This will not affect your child’s place on the bus. 

If you request a refund, your child’s space will still be held open for you once the school reopens.

We need your decision in writing to

In your email you should include:

  • your child’s name
  • which MY bus service they use
  • your decision
If you have asked for a refund we'll process your request as soon as possible.

If you have any queries please email Responses may take longer than usual due to staff shortages.

More coronavirus (COVID-19) updates

Travelling with your bus pass

All MY bus passholders will need to show their pass at all times on their ASD bus service.

Students will not be allowed to travel on the bus without their bus pass. 

Lost or damaged passes

If a bus pass is lost or damaged at school during the day, ASD will get the child home by checking the list of registered bus pass holders.

You will then need to contact the My Bus Pass team for a replacement and pay the £10 fee. 

The MY Bus Pass team can also advise ASD that a child's bus pass is being replaced to ensure they can continue to travel on the bus. 

If a bus pass is lost or damaged please email or phone 01634 333 455. 

MY School Bus services timetable

Service number 




Lordswood - Holcombe Grammar School - Greenacre - Walderslade - Victory Academy

Medway Council/ASD


Gillingham - Twydall - Rainham Mark Grammar School.

Medway Council/ASD


Gillingham - Twydall -  Rainham School for Girls/The Howard School

Medway Council/ASD


Wigmore - Rainham Mark Grammar School

Medway Council/ASD


Parkwood - Rainham Mark Grammar School

Medway Council/ASD


Wigmore - Chatham Grammar School for Girls

Medway Council/ASD


Hempstead - Hempstead Valley - Wigmore - Rainham Mark Grammar School - Twydall - Chatham Grammar School for Girls

Medway Council/ASD


Isle of Grain to Strood Academy

Medway Council/ASD


Isle of Grain to Holcombe Grammar School

Medway Council/ASD