Annual canvass

Annual canvass to update Register of Electors 

We’re required to publish a new register each year. To make sure it's accurate we need to contact each household in Medway. 

To make the process simpler and more cost-effective, households only need to respond to the canvass form or letter they receive, if it says that they need to respond.

We're sending canvass letters and forms to the majority of households in Medway from Tuesday 1 August 2023. If you do not receive a form or letter, canvassers will start visiting your property in the next few weeks to confirm the details of those who live at the property.  

Our canvassers all carry photo ID.

We may also email your household if we have an email address on record. Emails will be sent from and are not spam. 

Responding to the canvass   

If you need to respond to the form or letter you get, we strongly urge you to use one of the automated response methods provided. It's quick, convenient and secure to respond online, or by using the automated phone or SMS service, rather than sending the paper form back. 

The form or letter shows the unique security codes you must give. 

Respond to the canvass online

If someone in the household has recently moved into the property, or reached the age of 17, give their details using the process above, so we have a record of them. They’ll also need to register to vote. If they respond to the canvas it does not register them as new electors.

If you delay responding when you’re asked to, we'll send a reminder or a personal canvasser who will attempt to make contact with someone in the household to confirm the details of those who live at the property. 

If you have any queries phone us on 01634 332 030.