Family help and support | Family help and support | Medway Council

Coronavirus (COVID-19) support

For information about help and support for families, children, and young people with SEND and the current government restrictions, visit the Council for Disabled Children.

Local information and support services

There are many local and national organisations and services to help and support families with children and young people with SEND. 

Search for other Local Offer services in Medway

National information and support services

Search for other Local Offer national services


Search our directory to find childcare providers such as childminders, nurseries and pre-schools in Medway. 

When making contact with a provider, parents and carers should check that staff are qualified to deliver specific services.

Settings should also have a recruitment policy which shows that they follow safe recruitment practice, including taking up references and staff having a Disclosure and Barring Service (DBS) check in place where appropriate.  

Find childcare providers

Parenting support programmes

Parents and carers must be referred for the programmes by a professional working in Health, Social Care or Education.

The support programmes available for parents or carers to help with behaviour management are:

  • Virtual Triple P - for any parent with a child aged 5-11 who has general behavioural concerns or conduct problems.
  • Virtual Triple P Teen - for any parent with a child aged 12-17 who has concerns regarding their teenager’s behavioural conduct and pro-social skills.
  • Virtual Triple P ADHD - 
  • any parent with a child aged 5-11 who is being assessed for ADHD by a paediatrician or already has a diagnosis of ADHD.

We currently do not offer a programme specifically for Autistic Spectrum Disorder (ASD) but we can accommodate those children with an ADHD co-morbidity.

Complete a Parenting support programme referral online.

Download our parenting support leaflets:

Medway Community Healthcare (MCH) behaviour clinic

If you are a MCH patient you may be able to access MCH's behaviour clinic and promoting positive behaviour sessions. 

Download the:

NELFT talks

NELFT have shared recent talks they gave in Kent. The talks by Dr. Rachel Hussey are for families and children waiting for an autism assessment. 

You can watch the following talks on YouTube: