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Parenting Support Strategy

We've developed a Parenting Support Strategy that outlines how we aim to support parents, carers and guardians over the next 10 years.

More about the strategy.

Local information and support services

There are many local and national organisations and services to help and support families with children and young people with SEND. 

Search for other Local Offer services in Medway.

National information and support services

Search for other Local Offer national services.


Search our directory to find childcare providers such as childminders, nurseries and pre-schools in Medway. 

When making contact with a provider, parents and carers should check that staff are qualified to deliver specific services.

Settings should also have a recruitment policy which shows that they follow safe recruitment practice, including taking up references and staff having a Disclosure and Barring Service (DBS) check in place where appropriate.  

Find childcare providers.

Family Solutions Parenting Support Service

Parents and carers must be referred for the programmes by a professional working in Health, Social Care or Education.

The support programmes available for parents or carers to help with behaviour management are:

  • Triple P - for any parent with a child aged 5 to 11 who has general behavioural concerns or conduct problems.
  • Triple P Teen - for any parent with a child aged 12 to 17 who has concerns regarding their teenager’s behavioural conduct and pro-social skills.
  • Triple P ADHD - any parent with a child aged 5 to 11 who is being assessed for ADHD by a paediatrician or already has a diagnosis of ADHD.

We currently do not offer a programme specifically for Autistic Spectrum Disorder (ASD) but we can accommodate those children with an ADHD co-morbidity.

Complete a parenting support programme referral online.

Triple P Online (TPOL)

To provide some additional support to Medway families who have a child on the waiting list for neurodevelopmental assessment, we are pleased to introduce Triple P Online (Positive Parenting Programme). This programme provides an online option of support.

Triple P Online (TPOL) is a proven, evidence-based, flexible online programme for parents, carers and guardians. It's self-directed and offers simple and practical strategies that can be adapted to suit the needs of each family.

Parents and carers can work through the course at their own pace, developing their confidence and capability in managing difficult behaviours and developing their own techniques to suit their individual circumstances.

We can offer:

  • 0 to 12 TPOL
  • Teen TPOL.

If your child is on the waiting list for a Neurodevelopmental assessment and you feel you might benefit from TPOL, please speak to your school Special Educational Needs Coordinator (SENCO) who can make a referral on your behalf.

Please note that all referrals for TPOL will go via Family Action and your information will not be shared with us.

Medway Community Healthcare (MCH) behaviour clinic

If you are a MCH patient you may be able to access MCH's behaviour clinic and promoting positive behaviour sessions. 

Download the behaviour clinic parent information leaflet.

NELFT talks

NELFT have shared recent talks they gave in Kent. The talks by Dr. Rachel Hussey are for families and children waiting for an autism assessment. 

You can watch the following talks on YouTube: