Medway Archives Centre is open on Mondays, Tuesdays, Thursdays, and Fridays between 9am and 5pm, and on Saturdays between 9am and 12:30pm.

You need to make an appointment to view original archive material and use microfilm or fiche readers. We are now accepting drop-in visits for published materials and photographs if there is space in the search room.

Unless you're exempt, you must wear a face covering in most public indoor venues including libraries and community hubs.

For more information about where you must wear a face covering visit GOV.UK.

For your safety, we will be maintaining enhanced cleaning in all our facilities and will continue to provide hand sanitisers for your use when visiting.

You will still be able to sign into our buildings using the QR code for track and trace although this is no longer a legal requirement. 

View our COVID-19 pages.

Arranging your visit

You can search or browse for original archive material on the Medway Council Heritage Services catalogue.

You can find books and periodicals by searching the Medway Libraries online catalogue.

If you cannot find what you are looking for, please contact us.

How to make an appointment

Email us at to make an appointment and to discuss which items you wish to consult.

For original archive material you must give at least 3 working days’ notice of your intention to visit. 

When you book we'll ask for your name and contact details so that we can keep in touch with you about your appointment.

We are now accepting drop-in visits for published materials and photographs if there is space. This is dependent on space being available in the search room, so we do recommend booking ahead of your visit. 

Facilities available for your visit

Copying and printing facilities

Copying and printing facilities are available for your visit (including photocopying, microfilm/fiche printing, or digital image requests). Digital image requests cannot be completed on the day, although we aim to complete these within 5 to 10 working days.


You can buy a photography permit and use your own device to take photographs of collection items, subject to normal agreements about your use of any images.

Toilets, refreshments, and lockers

  • Toilets are available but only for visitors to Medway Archives Centre and Strood Community Hall
  • Lockers are available
  • There are no refreshment facilities currently available in the foyer.

When you arrive for your visit

Please delay your visit if you are displaying any symptoms of COVID-19.

  • We ask that you wash your hands prior to handling any collection material or use of any equipment
  • Please bring your own pencil and notebook, or laptop/tablet for taking notes.

Other services

  • We offer charged research and reprographics services. More information and fees can be found on our fees and charges webpage.
  • At this time we cannot process bulk microfilm/fiche printing orders and prints of these will be limited to 10 pages per customer.
  • We are currently unable to offer any Family History Helpdesk sessions.