Accessibility statement for Medway Sport bookings

This accessibility statement applies to the Leisure Management Software provided by Delta Computer Services for the Medway Sport online booking website.

Medway Sport is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website is designed by Delta Scuba and run by Medway Sport. Medway Sport is responsible for the content published on the site. Medway Sport is a local council sport and leisure department within Medway Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voiceover).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How to change your browser settings

There are many ways you can change your browser, computer, keyboard, and mouse settings to make the web more accessible for you. These websites offer useful advice and help on how to customise your computer in a way that suits your needs.

Web Content Accessibility Guidelines (WCAG) 2.2

The booking system will be testing against the new success criteria to become compliant with this standard.

How accessible this website is

We know some parts of this website are not fully accessible. These include:

  • landmarks should be unique
  • interactive controls must not be nested
  • all page content should be contained by landmarks
  • ARIA commands must have an accessible name
  • ARIA role should be appropriate for the element
  • buttons should have visible text
  • images must have alternate text
  • frames must have accessible names
  • ARIA dialog and alert dialog nodes should have an accessible name.

Feedback and contact information

How to get information in an accessible format 

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you within 3 working days.

If you cannot view the map on our contact us page, call or email us for directions.

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

If you have a solution to suggest, please feel free to get in touch.

It would be helpful if you include the following:

  • the URLs (web address) of the pages that you are having difficulties with
  • the nature of your disability, if any, and that you are happy to disclose this information
  • a description of the problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website's accessibility

Medway Sport is committed to making its sports booking website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due the non-compliances listed below.

Non-accessible content

Content listed below is non-accessible for the following reasons:

  • landmarks should be unique
  • interactive controls must not be nested
  • all page content should be contained by landmarks
  • ARIA commands must have an accessible name
  • ARIA role should be appropriate for the element
  • buttons should have visible text
  • images must have alternate text
  • frames must have accessible names
  • ARIA dialog and alert dialog nodes should have an accessible name.

All non-accessible issues above have been sent to content designers at Delta Scuba and should be rectified by January 2024.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

Not applicable.

Preparation of this accessibility statement 

This statement was prepared on 5 April 2022. It was last reviewed on 19 October 2023.

This website was last tested on 19 October 2023. This test was carried out by our third party supplier.