Report adult abuse
If someone is in immediate danger, contact the emergency services on 999. If someone is not in immediate danger but you need help fast, contact the police on 101.
Report an abuse concern
To report an abuse concern, you can either phone us or complete our online form. When you report abuse or neglect by phone, you'll speak to a social care professional.
You can phone us on:
- 01634 334 466: daytime hours (Monday to Friday 9am to 5pm)
- 03000 419 191: emergency out of hours.
Professionals should complete the online concern form.
Make a complaint
If you have a complaint about the adult social care service or the quality of a service we have provided, follow the adult social care complaints process.
Make a professional referral to adult social care
Find out how to make a professional referral to adult social care. Use this process for non-safeguarding issues.
People in Position of Trust (PiPOT) guidance
Kent County Council Adult Social Care and Medway
Instead, all Kent and Medway Safeguarding Adults Board (KMSAB)
To support this change, KMSAB