Our household waste and recycling centres (HWRCs) at Capstone, Cuxton and Hoath Way are open.
To visit you'll need to book an appointment. You'll only be able to visit the site you chose in the vehicle you told us about.
Privately-owned cars
You can visit all our household waste sites in a car with 9 seats or less. These include:
- estate cars
- 4x4s
- 4x4s with an open back or separate cab
- 4x4s with a pick-up 'hard top'
- people carriers with 9 seats or less
- campervans.
You can visit the centres in a hire vehicle, but please see the information below about vans and vehicles that are not permitted.
Cars with trailers
You can visit the centres in a car with a trailer.
Trailers must:
- be no wider than the towing car
- be no longer than 6 feet 8 inches long
- hold a capacity of less than 35 cubic feet
- not be filled over capacity, trailers filled over capacity will be refused entry.
You cannot visit our centres in a van with a trailer.
Small, privately-owned vans
You can also bring your household waste to our Capstone and Cuxton sites in a small-privately owned van. You need to book your small, privately owned vans into Capstone or Cuxton HWRC as a van and not a car.
This service is by appointment only on Wednesdays and Saturdays.
You'll only be allowed to book a maximum of 3 van bookings per day.
A small van is a vehicle that:
- can comfortably fit under the 2 metre height barrier
- is a small panel van that is not fitted with rear passenger seats, and rear side windows
- has a single wheelbase
- weighs less than 2.2 tonnes (including van contents).
Examples of permitted small vans with no rear seats include:
- Citroen Berlingo
- Vauxhall Combo
- Peugeot Bipper
- Ford Transit Connect
- Nissan Kubistar.
If you own a vehicle similar to the examples above that has both rear windows and passenger seats, you can book into the sites as a car.
Hire vans
If you're bringing a hired van to Capstone or Cuxton HWRC, it must be a small van that:
- can fit under the 2 metre height barrier
- weighs less than 2.2 tonnes (including the van contents)
- has a single wheelbase.
Examples of permitted hire vans with no rear seats include:
- Citroen Berlingo
- Vauxhall Combo
- Peugeot Bipper
- Ford Transit Connect
- Nissan Kubistar.
You need to book your hire van into Capstone or Cuxton HWRC as a van and not a car.
If your hire vehicle does not meet the criteria above, your vehicle will be turned away.
Entering hire van details
You must provide the make and model of the hire van you're bringing to the site.
If you do not know the registration or colour of your hire van, enter:
- 'HIRE VEHICLE' into the registration box
- 'UNKNOWN' into the colour box.
If your hire vehicle does not meet the criteria above, your vehicle will be turned away.
If you have questions about bringing a hire van, email wastedisposalteam@medway.gov.uk.
Vehicles not permitted at any HWRC
The following vehicles are not permitted at any site:
- sign-written vehicles, apart from taxis and hire vehicles that meet the criteria for entry
- transit vans with no rear passenger seats
- single cab pick-ups
- large vans
- any van with a trailer
- Luton box vans
- flatbed or drop sider vans
- horseboxes or agricultural vehicles
- motorbikes
- bicycles
- mobility scooters.
If you're unsure about your vehicle
If you're unsure if your vehicle is classed as a small van, you should submit a small van booking request.
You'll then be contacted to upload a photo of the front and side of your vehicle so a decision can be made.