Our Community Interpreting Service (CIS)

We offer a 24/7 interpreting service at extremely competitive rates.

Advantages of using our service include a:

  • minimum booking time of 30 minutes for face-to-face interpreting
  • minimum booking of 5 minutes for phone interpreting
  • commitment to using only qualified interpreters.

Our services can offer: 

  • face-to-face interpreting
  • document translation
  • phone interpreting
  • video link interpreting
  • transcription
  • cultural awareness advice
  • training on working with interpreters.

We will ensure:

  • a personal service
  • confidentiality and impartiality
  • effective communication
  • appropriate use of language and dialect
  • you have interpreters to suit your needs
  • value for money.

You can contact us with any queries by:

  • email: cis@medway.gov.uk
  • phone: 01634 335 577
  • phone (out of hours): 01634 304 400
  • post: Community Interpreting Service, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR.

View the languages we cover.