How to book an interpreter

Contact our Community Interpreting Service (CIS) if you need the services of a community interpreter. You can: 

If you are transferred to voicemail, leave a message and we'll get back to you as soon as possible. 

To register with our office, please contact

Interpreters for health professionals

Interpreters can help patients who find it difficult to express their needs or find English difficult to understand. 

Our interpreters can help:

  • take the case history from the patient
  • explain the purpose, describe test procedures and gain consent
  • give and explain test results
  • give a diagnosis and prognosis
  • prescribe the treatment.

Interpreters for solicitors

Our service is also available to solicitors at legal aid rates. 

Cancel a booking

If you want to cancel a booking more than 24 hours in advance, you will:

  • not be charged
  • receive a full refund if pre-paid.

Refunds will be processed within 10 working days. 

If you cancel a booking less than 24 hours before it's due to take place you will:

  • still be charged
  • not be refunded if pre-paid.

To cancel your booking email