How to help

If you are concerned about somebody or find someone sleeping rough or begging on the streets of Medway, you can direct them to key services that could help.

Services in Medway

Housing services

  • Opening hours: weekdays 9am to 5pm on 01634 333 600
  • Out of hours service: 01634 304 400.

Social services

  • Weekdays 9am to 5pm 01634 334 466.


View a full list of organisations and services offering food support in Medway.

Alcohol and drug services

  • Forward Trust: Drug and Alcohol Service at 423 High Street, Chatham. Contact Forward Trust on 0300 123 1560 
  • Alcoholics Anonymous: in several locations. Contact Alcoholics Anonymous on 0800 917 7650.

Health services

Advice and other services

  • AMAT 411 Hub: Providing a range of services including access to a toilet, shower, IT and advice at 411 High Street, Chatham.

View a full list of homelessness services.