Get housing advice | At risk of homelessness | Medway Council

Get housing advice

If you’re homeless or about to become homeless we can give you advice, support, and, if needed and in priority need (pregnant, have dependent children or are vulnerable), temporary accommodation for you and your household.

Coronavirus (COVID-19) update

Due to limited staff, and to help control the spread of coronavirus, we're temporarily changing the way we work.

If you're homeless and have nowhere to stay today, please call 0808 1641 444 between 9am and 5pm.

If you need urgent homelessness advice, urgent accommodation or help outside of these hours please contact our out of hours service on 01634 304 400.

For general housing enquiries call 01634 333 600 or visit our housing pages.

Temporary accommodation

While we’re making a decision on your homeless application if we believe that you are homeless and are in urgent need of housing assistance, we will place you in emergency temporary accommodation.

Find out more about temporary accommodation