As a Medway leaseholder or council tenant you can get involved in the housing services that affect you and your community.

You can get involved in:

  • estate services
  • tenant and landlord groups and forums
  • housing consultations

We also have a range of housing surgeries where you can speak to a neighbourhood officer about any issues you may have about your tenancy. Our housing consultations help us get your views so that we can continue to provide high quality services for tenants and leaseholders.

To view the most up-to-date information on events, consultations and service updates please see our Facebook page.

You can also have your say on housing services by emailing or by phoning 01634 333 201.

Become an Estate Champion

As an estate champion, you are a voice for residents and are expected to attend estate inspections to take resident views to housing staff and feedback information to residents. There are regular meetings throughout the year with the champions and housing services. At these meetings action plans are put together to help make improvements to the estates and improve communication between Housing Services and residents.

People Bank

People Bank is a group of tenants and leaseholders that give their time to answer questions on housing issues and have their say in our housing consultations. This may involve reading and commenting on a document, or answering a small survey by phone, email or text.

Free Courses for tenants and leaseholders 

If you would like to improve your skills, we regularly offer free courses including:

  • CV writing skills
  • Interview skills
  • Confidence building
  • Basic computer skills

Local offers

We put together local offers to meet the needs of tenants and leaseholders, estates or neighbourhoods that we’ve identified.

View our 2016 Local Offers (pdf 125KB)

View the outcomes of our 2015 Local Offers (pdf 134KB)